Patricia Neely
Arlington,TX
Summary
Accomplished Medical Office Manager/Transciptionist with a proven track record at Dr. Irfan Shah Cardiologist, enhancing operations through effective organizational skills development and budget control. Demonstrated ability to lead teams, streamline processes for increased productivity, and ensure high levels of patient satisfaction. Expert in medical practice operations and insurance verification, with strong interpersonal skills and a keen attention to detail.
Overview
28
28
years of professional experience
Work History
Medical Office Manager
Dr. Irfan Shah Cardiologist
Arlington, TX
12.1996 - 11.2024
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Planned and controlled budgets for contracts, equipment and supplies.
- Organized and maintained documents, files and records.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Performed data entry and processing into system databases and troubleshot minor computer issues.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Coordinated with insurance companies to verify coverage of services rendered.
- Medical transcription. Physician credentialing.
Skills
- Transciptionist
- Inventory control
- Reception management
- Practice marketing
- Patient needs assessment
- Medical practice operations
- Budget control
- Patient scheduling management
- Organizational skills development
- Coding team coordination
- Team leadership and motivation
- Medical records administration
- Insurance verification proficiency
- Strong interpersonal skills
- Attention to detail
- Team leadership
- Critical thinking
Aerial
- Avid Aerialist in my spare time.
References
References available upon request.
Timeline
Medical Office Manager
Dr. Irfan Shah Cardiologist
12.1996 - 11.2024
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