Summary
Work History
Education
Skills
Timeline
Generic

Patty O'Brien

Melbourne,FL

Summary

Goal oriented administrative professional well-versed in recruiting, training and managing employees to provide exceptional service. Highly organized and hardworking with excellent planning and program management.

Work History

Property Management Assistant

CAMS
Boynton Beach, FL
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.

Legal Administrative Assistant

Shapiro, Fishman & Gache
Tampa, FL
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.

Health Care Director

Zon Beachside
Indian Harbor Beach, FL
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for 22-bed memory care unit within 130 bed facility, providing guidance and leadership to multiple employees across more than 5 departments.

Education

Certification Program - Health Services

Hernando Pasco State College
Port Richey, FL
04.2013

Associate of Science - Physical Therapy

Lynn University
Boca Raton, FL
06.1998

Skills

  • Flexible and Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Decision Making
  • Responsible

Timeline

Property Management Assistant

CAMS

Legal Administrative Assistant

Shapiro, Fishman & Gache

Health Care Director

Zon Beachside

Certification Program - Health Services

Hernando Pasco State College

Associate of Science - Physical Therapy

Lynn University

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Patty O'Brien