Patricia Rodriguez
EMT/Security
Utica,NY
Overview
19
19
years of professional experience
2
2
License
Work History
Role Player
DHSES
Oriskany, New York
03.2024 - Current
- Worked closely with course instructors throughout training sessions in order to ensure successful outcomes.
- Portrayed and interpreted roles with speech, gestures and body movements to entertain and inform audiences.
- Maintained personal appearance by meeting costume and makeup requirements.
- Maintained up-to-date knowledge of current trends in the industry through continuing education courses.
- Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
- Studied and rehearsed roles from scripts to interpret, learn and memorize lines.
- Adapted quickly to changing conditions within the simulation environment as necessary.
- Learned about characters in scripts and relationships to each other to develop role interpretations.
- Collaborated with trainers to develop objectives and goals for each training session.
- Facilitated positive relationships between participants by displaying professionalism at all times.
- Utilized appropriate props and equipment such as weapons, vehicles, when required.
- Ensured compliance with all applicable laws, regulations, policies, procedures, and guidelines.
Security Officer
Turning Stone Resort and Casino
Vernon, New York
11.2021 - Current
- Searched individuals and baggage for weapons and other prohibited items.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Patrolled crowds during events to preserve order and promote security.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Enforced access control measures in accordance with established procedures.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Adhered to post orders while maintaining a visible presence around the property.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Completed incident reports to record security or loss prevention incidents.
Emergency Medical Technician
Turning Stone Resort and Casino
Vernon, New York
11.2021 - Current
- Administered first aid treatment or life support in prehospital settings.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Assessed emergency situations and prioritized medical care for patients.
- Evaluated patients' medical status and monitored vital signs during transit.
- Reported any suspicious activity witnessed while on duty immediately upon return from call.
- Assessed the scene of an accident or incident before providing medical assistance.
- Documented calls in reports detailing incident type and course of treatment.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Demonstrated dedication to providing quality care through continued training and education.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Suctioned airways to clear obstructions and help patients breathe.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Participated in continuing education courses to maintain certification requirements.
- Documented patient condition and treatment to facilitate plan of care.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Administered medications as prescribed by a physician.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Performed CPR and used defibrillator on cardiac patients.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Sales Associate
Greystokes Industries
Syracuse, NY
06.2012 - 03.2021
- Trained new team members in cash register operation, stock procedures, and customer services.
- Upsold additional items based on customer interests and needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Recommended, selected and located merchandise based on customer desires.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
Teacher
Court Street Childrens Center
Utica, New York
11.2005 - 06.2014
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Provided individualized instruction to meet the needs of all students.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Developed and implemented lesson plans based on curriculum objectives.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Encouraged critical thinking skills and problem solving strategies among students.
- Used videos, lectures and moderated discussions to engage students during class.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Participated in workshops, trainings and conferences to improve educational skills.
- Remained calm and patient in student interactions to support individual growth and development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Supervised after school activities such as clubs or sports teams.
- Prioritized and organized tasks to efficiently accomplish service goals.
Team Leader
Target
Newark, New York
04.2006 - 07.2012
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Motivated team members through recognition programs and performance-based incentives.
- Assessed company operations for compliance with safety standards.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Analyzed company's expenditures and developed financial models.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Implemented strategic plans to enhance team performance and productivity.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Determined consumer needs to provide products and services appealing to larger market.
- Monitored operations and reviewed records and metrics to understand company performance.
- Worked closely with human resources to support employee management and organizational planning.
- Implemented strategies to take advantage of new opportunities.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Education
GED -
South Broward High School
Hollywood, FL06-1991
Skills
- Stationary surveillance
- Identification verification
- Metal detector operation
- Premises patrol
- Visitor tracking
- Asset protection
- Bomb threat procedures
- Night and safe deposit procedures
- Personnel screening
- Electronic surveillance
- Security guard license
- Active shooter training
- Workplace violence prevention
- Superior customer service
- Emergency response
- Theft prevention training
- Security equipment operation
- First aid and CPR certified
- Document management
- State Licensed EMT
- Character development
- Audience engagement
- Improv acting
- Role research
- Physical endurance
- Stamina maintenance
Certification
New York State Guard License
New York State Emergency Medical Technician License
Timeline
Role Player
DHSES
03.2024 - Current
Security Officer
Turning Stone Resort and Casino
11.2021 - Current
Emergency Medical Technician
Turning Stone Resort and Casino
11.2021 - Current
Sales Associate
Greystokes Industries
06.2012 - 03.2021
Team Leader
Target
04.2006 - 07.2012
Teacher
Court Street Childrens Center
11.2005 - 06.2014
GED -
South Broward High School
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