Summary
Overview
Work History
Education
Skills
Timeline
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Patty Schomaker

Salem,OR

Summary

Resourceful, friendly professional with 30 years of customer service and problem solving experience.

Overview

16
16
years of professional experience

Work History

Housing Services Support Specialist

Willamette University Housing and Student Life
Salem, OR
04.2008 - 03.2024
  • Coordinated housing and meal plan assignments for over 1,200 students.
  • Provided customer services to students and parents regarding housing and meal plans. Answered all incoming phone calls and emails.
  • Worked with all inter-departments, including housekeeping staff, maintenance, and accounting office.
  • Responsible for updating room and meal plan rates per semester.
  • Utilized data base for roommate matching.

Education

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Technical solution analysis
  • Technical assistance
  • Debugging
  • Failure resolution
  • Training and coaching
  • Cost-benefit analysis

Timeline

Housing Services Support Specialist

Willamette University Housing and Student Life
04.2008 - 03.2024

Santa Rosa Junior College

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Patty Schomaker