Patty Shkreli
West Palm Beach,FL
Summary
- Extensive experience within the hospitality and restaurant industry. Ability to effectively communicate with guests and staff. Reservations Manager at the Hilton Boston, also worked as Front Office Manager, and overlooked the housekeeping department at the Royal Inn, and managed the housekeeping department. Worked as Business Lounge Coordinator at the Loews hotel for food and beverage.
Overview
10
10
years of professional experience
Work History
Environmental Services Director.
The Waterford/Lifespace Communities.
Juno Beach, FL
07.2023 - Current
- Manage and supervise housekeeping, laundry, and floor care staff for the health center and independent living.
- Check all rooms for the housekeeping performance of proper cleaning.
- Contact daily meetings of staff.
- Assistant with daily performance meetings with the Director of Engineering to ensure rooms are up to standards of quality.
- Attends daily meeting with all department director on all matters of health and residents issues.
- Ordering of supplies and coordinate of housekeeping needs.
- Handling of proper using of chemical and equipment of Osha regulations and standards.
- Submitting repairs to maintenance team.
- Act as liaison between building to health care/ patio homes/villas, and 300 independent residents.
- Checking of residents room and making sure all are in state regulations and standards.
Director of Housekeeping.
The Bristal Assisted Living.
New York, NY
01.2022 - 05.2023
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs as per start-up company.
- Organized supplies for use based on budget and residents' needs.
- Reviewed employee performance and devised improvement plan to achieve goals upon opening.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Started up company and coached new housekeeping personnel by demonstrating approved cleaning procedures in place.
- Planned and optimized work processes with the Director of Engineering to improve the housekeeping dept and facility.
Assistant Executive Housekeeper.
Riu Times Square Hotel.
New York, NY
09.2017 - 09.2022
- Assign morning sections for 48 housekeepers and conduct morning meetings.
- Responsible for assisting the Executive Housekeeper for all operations for 647 rooms.
- Maintaining all maintenance issues for immediate fix via walkie-takie.
- Daily assignments for cleaning and upkeep lobby and restaurants.
- Assisting Executive Housekeeper with all budgets, inventory and linen control.
- Ensuring cleanliness for public areas, meeting rooms and restaurants.
- Ensure proper use of chemicals and machines usage.
Housekeeping Supervisor.
Hebrew Home in Riverdale.
New York, NY
05.2015 - 09.2017
- Ensuring that all staff is prepared with keys and assignments for each morning shift.
- Supervising staff of 90 union workers( maids and porters) on daily basis.
- Maintaining all buildings & residential property for state guidelines in all areas.
- Daily assignments for stripping and buffing and other cleaning projects assigned.
- Maintain all faxing, correspondence, scanning, email and all office of supplies.
- Helping with functions for functions and parties for set-up of tables and chairs.
- Making sure all rooms are cleaned before guest arrivals for rehabilitation floors.
- Recruit, interview and train new employees.
Education
Hospitality Administration And Management
New York Food And Beverage
New York, NY05.1989
Some College (No Degree) - Business Management
LaGuardia Community College of The City University of New York
Long Island City, NY1989
High School Diploma -
Christopher Columbus High School
The Bronx, NY06.1987
Skills
- Time management
- Leadership
- Administrative skills
- Regulatory compliance
- Quality control
- Supply ordering
- Employee training
- Delegating work assignments
- Cleaning protocols
- Inspecting equipment
Timeline
Environmental Services Director.
The Waterford/Lifespace Communities.
07.2023 - Current
Director of Housekeeping.
The Bristal Assisted Living.
01.2022 - 05.2023
Assistant Executive Housekeeper.
Riu Times Square Hotel.
09.2017 - 09.2022
Housekeeping Supervisor.
Hebrew Home in Riverdale.
05.2015 - 09.2017
Hospitality Administration And Management
New York Food And Beverage
Some College (No Degree) - Business Management
LaGuardia Community College of The City University of New York
High School Diploma -
Christopher Columbus High School
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