Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Patty Stone

Abilene,TX

Summary

Adept at front desk operations and client relations, I significantly enhanced office efficiency and customer satisfaction at NAILstalgic. Leveraging strong organizational skills and proficient in scheduling, I excel in creating a welcoming and efficient environment. My expertise in clerical support and commitment to excellence are evident in my ability to streamline office functions.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Receptionist / Office Manager

NAILstalgic
Abilene, TX
05.2022 - 11.2024
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Receptionist /Office Administrative Assistant

IHC SCOTT
Littleton, CO
03.2020 - 11.2022
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.

Receptionist /Office Administrative Assistant

Hope Christian Academy
Littleton, CO
08.1997 - 03.2020
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Updated daily log book with information about visitors entering the premises.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

Associate of Science - Health Administration

Colorado College Medical & Dental Careers
Denver, CO
06-1984

High School Diploma -

Green Mountain High School
Littleton, CO
05-1982

Skills

  • Front desk operations
  • Clerical support
  • Scheduling appointments
  • Customer/Client relations
  • Organization skills
  • Schedule management
  • Greeting and seating clients

Affiliations

  • Love Baking
  • Making crafts and cards
  • Love my church and helping others

Certification

  • Texas Food Handler Certificate

References

References available upon request.

Timeline

Receptionist / Office Manager

NAILstalgic
05.2022 - 11.2024

Receptionist /Office Administrative Assistant

IHC SCOTT
03.2020 - 11.2022

Receptionist /Office Administrative Assistant

Hope Christian Academy
08.1997 - 03.2020

Associate of Science - Health Administration

Colorado College Medical & Dental Careers

High School Diploma -

Green Mountain High School

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Patty Stone