Marshall Parks
Santa Monica,CA
Summary
Goal-oriented individual with 5+ years of experience in the MI retail industry. Expert knowledge on electric guitars and recording systems. Experience in dealing with a wide range of clients from amateur to professional.
Overview
2025
2025
years of professional experience
Work History
Server Assistant
Ruth Chris Steakhouse
01.2025 - Current
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Sales Associate
Guitar Center
4 2024 - 01.2025
- .Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Engineer
Sweetwater Sound
06.2021 - 12.2023
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
Final Assembly Pre-assembler
PRS Guitars
01.2021 - 06.2021
- Maintained high-quality standards with thorough inspections of assembled parts
- Install tuners, strap buttons, and grommets in preparation for electronics and set-up
- Ensuring instrument is clean and unmarked before passing along to next step.
- Ensured 100% timely job fulfillment with efficient prioritization of tasks for various projects simultaneously
- Participated in projects requiring assembly of large and small components
Sales Associate
Guitar Center
06.2018 - 11.2020
- Informed customers throughout entire sales process
- Regularly handled phone calls regarding sales, service, and customer inquiries
- Assisted with coverage claims and maintaining customer relationships
- Served as interim Customer Service Manager within 2-month period.
Education
Bachelor of Science - Marketing
University of Delaware
Newark, DE 05.2019 - 05.2019
Skills
Upselling
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