Summary
Work History
Education
Skills
Languages
Timeline
Generic

Pau Grillo

Miami

Summary

A dynamic team player with a proven track record at Argo Management Partners, I excel in customer service and multitasking. Demonstrated ability to enhance customer satisfaction and improve team efficiency, with strong skills in cash handling and clear communication. Trained new staff, ensuring high-quality service and operational excellence.

Work History

McDonald’s Crew Member

Argo Management Partners
03.2024 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.

Education

High School Diploma -

Acellus Academy
Home School

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Taking orders
  • Self-discipline
  • Flexible schedule
  • Interactive communication skills
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Heavy lifting
  • Store opening and closing
  • Safety
  • Performance improvement
  • Positive company representation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

McDonald’s Crew Member

Argo Management Partners
03.2024 - 08.2024

High School Diploma -

Acellus Academy
Pau Grillo