Pau Kai
Elkridge,MD
Summary
I am Honest , A problems solver and a highly dedicated professional known for a strong work ethic and a positive attitude. Consistently maintains great attendance and brings high energy to every task. Excellent communication skills ensure effective collaboration and a positive impact in any team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vehicle Inspector
Manheim Auto Auction
Jessup, MD
06.2024 - Current
- Conducted comprehensive vehicle inspections to ensure compliance with safety and regulatory standards.
- Identified potential mechanical issues, documenting findings for repair recommendations.
- Collaborated with repair teams to communicate necessary vehicle adjustments and improvements.
- Utilized diagnostic tools to assess vehicle performance and reliability effectively.
- Trained new inspectors on best practices and standardized inspection procedures for consistency.
- Maintained accurate inspection records, ensuring data integrity and accessibility for audits.
- Developed checklists and guidelines to standardize inspection criteria across operations for quality assurance.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
- Took photos of all damaged areas to include with repair reports.
- Enhanced vehicle safety by conducting thorough inspections and identifying potential issues.
- Supported inventory control efforts at dealerships through consistent evaluation of available vehicles'' condition before they hit the sales floor.
Class A CDL Driver
Suez Trucking LLC
Dallas, TX
10.2023 - 06.2024
- Operated Class A commercial vehicles in compliance with federal and state regulations.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Delivered goods to designated locations, adhering to scheduled timelines and routes.
- Maintained accurate records of deliveries, mileage, fuel usage, and vehicle maintenance logs.
- Communicated effectively with dispatchers to resolve issues related to routes or delivery schedules.
- Ensured cargo was secured properly to prevent damage during transport.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Maintained strict compliance with DOT operating and reporting guidelines for Type transportation.
Lube Technician
Academyfordsales
Laurel, Maryland
08.2021 - 10.2022
- Disposed of used oil containers in accordance with local regulations.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Performed oil changes and lubrication services on a variety of vehicles.
- Installed new windshield wiper blades and checked tire pressure.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
Assistant Warehouse Manager
JFC International
Savage, Maryland
08.2020 - 07.2021
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Resolved customer complaints related to product quality or delivery issues.
- Ensured accuracy of shipping and receiving documents.
- Monitored inventory levels to ensure efficient stock control.
- Developed and implemented safety policies and procedures for warehouse staff.
- Coordinated with other departments to ensure timely order fulfillment.
- Provided training on proper use of equipment and safety protocols.
- Maintained records of goods received, stored, shipped, or in process.
Customer Service Manager
Pho 88 LLC
Beltsville, Maryland
06.2017 - 05.2019
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
Education
High School Diploma -
Hammand Highschool
Columbia, MD07-2020
Skills
- Daily logging
- DOT Compliance
- Vehicle Maintenance
- Route Management
- Operations Management
- Product and service knowledge
- Employee engagement
- Schedule Management
- Process Improvement
- Customer Service
- Inspecting vehicles
- Bay maintenance
- Relationship Building
- Tire Changing and Rotation
- Oil Changes
- Problem-solving capabilities
- Battery Installation
Certification
Dot Legals Documents & Valid Class A CDL
Timeline
Vehicle Inspector
Manheim Auto Auction
06.2024 - Current
Class A CDL Driver
Suez Trucking LLC
10.2023 - 06.2024
Lube Technician
Academyfordsales
08.2021 - 10.2022
Assistant Warehouse Manager
JFC International
08.2020 - 07.2021
Customer Service Manager
Pho 88 LLC
06.2017 - 05.2019
High School Diploma -
Hammand Highschool