Pau Lian
Co-Manager
Stevens Point,WI
Summary
Experienced Area Manager with three years in Hissho Sushi and forward-thinking, analytical approaches to meet business challenges. Skilled in spearheading promotions and special events. Open and clear communication with franchisees and forward-thinking approached. Generated 166.66% in higher ticket averages by training franchisees and suggested upselling techniques.
Overview
6
6
years of professional experience
Work History
Contractor
Sushi With Gusto Inc,
Stevens Point, WI
02.2018 - Current
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Maintained well-organized mise en place to keep work efficient and consistent.
- Supervised and enhanced workers of 3 persons team producing more than 200 sushi packages per day.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered sushi sales revenues from $3000/weekly to $8000/weekly sales.
Area Manager
Hissho Sushi
Charlotte, NC
01.2015 - 01.2018
- Enhanced business productivity by training franchises and theirs helpers to servers on best practices and protocols.
- Determined business needs by acquiring client feedback for process improvements.
- Improved customer service rankings by resolving issues quickly and accurately.
- Quarterly inspected of business locations and enforced company standards completeness and report.
- Communicated with franchisees and helped them for increase sales and business success with the company's standards.
Education
GED -
Mid Michigan Community College
Harrison, MI 11.2020 - 11.2020
Associate of Science - Electrical Power Engineering
Mid-State Technical College
Wisconsin Rapids, WI 08.2020 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Safety knowledge
Project estimation and bidding
Subcontractor oversight
Estimations and quotes
Deadline adherence
Safety and compliance
Budget administration
Budgeting
Timeline
GED -
Mid Michigan Community College
11.2020 - 11.2020
Associate of Science - Electrical Power Engineering
Mid-State Technical College
08.2020 - Current
Contractor
Sushi With Gusto Inc,
02.2018 - Current
Area Manager
Hissho Sushi
01.2015 - 01.2018