Paul Abolo
Houston,USA
Summary
Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives. Develops programs from scratch to meet specific targets Organized Training coordinator / Analyst with 8 years of Training and development experience. Expert in group and one on one training with extensive knowledge of SAP use and industry procedures. Proven leader ready to make hard decisions and counsel companies to long-term success. term success.
Overview
15
15
years of professional experience
Work History
Training and Support Analyst
HESS
05.2024 - Current
- Optimized course materials by incorporating multimedia elements such as video tutorials or interactive quizzes that increased learner engagement levels significantly.
- Implemented a robust tracking system to monitor employee progress throughout various stages of training initiatives.
- Reduced support call volume by providing clear and concise user documentation for software applications.
- Established strong relationships with external vendors, securing favorable pricing for third-party training services when necessary.
Site Trainer
Lineage Logistics
01.2023 - 05.2024
- Lead and facilitate new-hire orientation, classroom training, site tours, and Material Handling Equipment (MHE) training
- Maintaining expert knowledge of benefit laws/regulations, providing oversight and guidance of internal procedure to ensure compliance and consistency
- Manages projects and provide project oversight from design through implementation
- Assists HRIS team members on project development
- Advise site leadership of employee skillset and training needs
- Collaborate with site leadership to review retention trends, turnover data, employee engagement initiatives, accident trends, health & safety statistics, and overall program results
- Create and run various reports and processes for management, including but not limited to Learning Management System (LMS) and Active Directory
- Perform key annual processes within Workday but not limited to: Annual Enrollment, Bonus, Merit, Performance Reviews, Talent Management, Absence, etc
- Supports managers in other HR areas as assigned and provides workforce analytics
- Assist site management with audits and safety program initiatives
- Responsible for training and development of 6 Sites.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Ecommerce Logistics Supervisor
Genomma Lab USA
01.2020 - 01.2022
- Responsible for managing the process of receiving, stocking, shipping, and inventory control of all merchandise
- Scheduled Amazon weekly pickups with fulfillment center
- Track weekly Amazon orders, ensuring smooth pickups, collect PODs from carriers
- In charge of Amazon, Walmart, D2C and B2B on time order processing
- Supervised picking merchandise to fulfill customer orders
- Created daily reports to keep track of order status.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
TRAINER, DEVELOPMENT & COMPLIANCE SPECIALIST
Ontrac (Express Messenger Systems)
01.2018 - 01.2020
- Act as main point of contact regarding training and auditing needs for assigned facilities
- Oversee and conduct new hire orientation and job specific skills training
- Effective presentation of training topics to trainees and other facility trainers
- Assess, design, and implement training needs of the region on a continual basis
- Isolate learning deficiencies and coach and develop employees to bridge knowledge gaps and maximize retention
- Maintain and develop curriculum and training materials
- Perform quality audits to identify, and report, non-conformities in adherence to OSHA policies to set processes, procedures, and regulations
- Report suggestions for continual improvement opportunities for assigned facilities and companywide
- Assist in performing inspections of vendor paperwork and interact with vendors according to contractual obligations.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Corporate Trainer
EcoLogistics Integrated Services
01.2016 - 01.2018
- Coordinate and conduct small group and individual training sessions based on staff and organizational learning needs
- Lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement
- Routinely evaluate business training needs and adjust staff development and educational programs
- Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum
- Develop and manage tracking and reporting progress on training progress.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
Logistics Coordinator
FlightAware
01.2014 - 01.2016
- Pick, pack and ship Flight Feeders and related hardware to locations worldwide and domestically
- Track Coordinate with suppliers to maintain inventory of all required parts for manufacturing, packaging, and shipment
- Coordinate with third party manufacturer(s) to ensure efficient fulfillment of orders
- Keep purchasing and inventory tracking systems up to date with accurate data
- Create company policies, procedures, and quality management system
- Process and track returns and exchanges
- Ensure that quality assurance checks are completed and maintained
- Interface with UPS, and other trucking companies to arrange export/Import deliveries of freight.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Student Intern
United Nations
01.2010 - 01.2011
- Group Strategy Meetings
- Specific Studies on Trinidad and Tobago, India, Iran, Iraq, Palestine, New Zealand, and the European Union
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
Education
Bachelor of Arts/ Political Science -
Hofstra University
Hempstead, NY05.2011
High school Diploma -
Inglewood High School
Inglewood, CA06.2006
Skills
- Curriculum Planning
- Performance Assessment
- Learning Management Systems
- Needs analysis
Accomplishments
- NCAA Division 1 Student Athlete Football member (Defensive Back)
- Leadership Council Member
- Leadership role model to a team of 75
- Giving Back scholarship award recipient/board member 2006- Present
Tel
+13109105144
References
References available upon request.
Timeline
Training and Support Analyst
HESS
05.2024 - Current
Site Trainer
Lineage Logistics
01.2023 - 05.2024
Ecommerce Logistics Supervisor
Genomma Lab USA
01.2020 - 01.2022
TRAINER, DEVELOPMENT & COMPLIANCE SPECIALIST
Ontrac (Express Messenger Systems)
01.2018 - 01.2020
Corporate Trainer
EcoLogistics Integrated Services
01.2016 - 01.2018
Logistics Coordinator
FlightAware
01.2014 - 01.2016
Student Intern
United Nations
01.2010 - 01.2011
Bachelor of Arts/ Political Science -
Hofstra University
High school Diploma -
Inglewood High School
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