Paul Agrillo
Mechanicsville,VA
Summary
Proven leader with a track record of fostering growth and enhancing team performance at Harvester. Skilled in strategic planning and operations management, excel in people management, driving results through innovative strategies. Expertise in building key partnerships and improving client satisfaction, with a focus on achieving and surpassing sales targets. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of Video production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Director of Community & Partnership
Harvester
02.2020 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Maximized performance by monitoring daily activities and mentoring team members.
Account Manager
Symmetry Agency
10.2019 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Developed and implemented strategies to increase client retention.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Improved overall team productivity by implementing best practices in organization and time management.
- Developed customized account plans for clients to help them achieve their business goals.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
- Contributed to team objectives in fast-paced environment.
Sales Manager
Verizon
07.2019 - 10.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Operator
KP Glass
01.2017 - 07.2019
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Education
No Degree - Environmental Science
Catawba College
Salisbury, NCSkills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Strategies and goals
- Logistics Management
- Fundraising Events
- Non-profit management
Passionate Outdoorsman
Being a passionate outdoorsman means immersing oneself in nature through activities like hunting and fishing whenever possible. It also involves a deep commitment to conservation, ensuring that natural habitats and wildlife are preserved for future generations. This blend of active engagement with the outdoors and a responsibility towards environmental stewardship defines the ethos of a dedicated outdoorsman.
Timeline
Director of Community & Partnership
Harvester
02.2020 - Current
Account Manager
Symmetry Agency
10.2019 - Current
Sales Manager
Verizon
07.2019 - 10.2019
Operator
KP Glass
01.2017 - 07.2019
No Degree - Environmental Science
Catawba College
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