PAUL AMPUDIA
Miami,FL
Summary
Executive-level Estate & Property Operations Manager with 20+ years overseeing luxury residences, private estates, and high-rise condominiums. Skilled in staff leadership, vendor management, security operations, budgeting, and high-standard hospitality. Known for confidentiality, professionalism, and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Estate Manager
Quintero Family
09.2020 - 12.2025
- Direct all daily operations across a multi-residence estate including one primary home and two luxury condominiums, ensuring seamless functioning and elite service standards.
- Oversee all household and grounds personnel including chefs, butlers, housekeepers, nannies, gardeners, pool techs, and security staff.
- Lead all HR functions: hiring, onboarding, scheduling, payroll, conflict resolution, and performance evaluations.
- Manage property maintenance including repairs, landscaping, seasonal upkeep, and preventive maintenance planning.
- Oversee renovations: contractor bidding, negotiation, budgeting, scheduling, and quality control.
- Safeguard privacy and security via surveillance oversight, access control, and emergency protocols.
- Administer full estate financials including budget creation, AP/AR, expense tracking, and Reporting.
- Maintain detailed inventories including luxury furnishings, art, antiques, and specialty household assets.
- Maintain household manuals, warranties, vendor logs, and SOP documentation.
- Manage hospitality operations including VIP guest preparation, event planning, and high standard service execution.
- Coordinate seasonal readiness, principal travel support, property staging, and guest Logistics.
- Serve as a liaison between principal, contractors, vendors, and condo associations.
- Monitor smart-home systems including lighting, security, HVAC, and automation to ensure uninterrupted service.
- Oversaw daily operations of estate, ensuring maintenance and security standards met.
- Managed vendor relationships, negotiating contracts for landscaping, housekeeping, and maintenance services.
- Developed and implemented property management procedures to enhance operational efficiency.
- Coordinated events and gatherings, managing logistics and guest services to ensure successful experiences.
- Mentored staff in best practices for property upkeep and guest relations, fostering a collaborative team environment.
- Conducted regular inspections of estate facilities, identifying areas for improvement and implementing corrective actions.
- Streamlined budgeting processes for estate expenses, enhancing financial accountability and reporting accuracy.
- Spearheaded sustainability initiatives within estate operations to reduce environmental impact and promote eco-friendly practices.
- Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
Jr. Manager & Director of Operations
Grovenor House Condominium
03.2024 - 11.2025
- Support Board of Directors, coordinate committees, and manage resident communications.
- Conduct safety and maintenance inspections to uphold luxury standards.
- Review financials, approve invoices, and manage operational systems.
- Lead capital improvement projects and vendor coordination.
- Created 3 project plans in Year1 .
Director of Security & Director of Operations
Riverfront Master Association
10.2020 - 03.2024
- Supervised 16-member security team including hiring, training, and scheduling.
- Oversaw access control, emergency response, and property safety systems.
- Conducted inspections, staff meetings, and vendor coordination.
- Approved vendor invoices and collaborated with executive management.
Community Manager
Sanctuary at Doral
03.2020 - 08.2020
- Managed team of 10 including maintenance and administrative staff.
- Oversaw repairs, inspections, and resident relations.
- Improved quality control standards; maintained unit readiness for showings.
Property Manager Assistant
The Gables Club
01.2012 - 01.2020
- Supervised 70+ employees across concierge, security, valet, housekeeping, and Maintenance.
- Assisted with budgets, AP/AR, project reporting, and financial operations.
- Enforced rules, managed residents, and resolved conflicts.
- Coordinated construction, maintenance, and capital projects.
Director of Security
The Gables Club
01.2012 - 01.2019
- Directed 19-person security team including hiring, training, and scheduling.
- Oversaw surveillance, emergency protocols, and access control.
- Led security meetings and maintained documentation.
Education
Associate of Arts - Business Major
Miami Dade College
Miami, FL2028
Sales Associate License -
Gold Coast School of Realty
Miami, FL04.2010
Community Association Manager (CAM) -
Gold Coast Schools
Miami, FL01.2009
High School Diploma -
William Cullen Bryant High School
NY06.1992
Skills
- Estate Management
- Property Operations
- Staff Hiring & Leadership
- Vendor Oversight
- Budgeting & Financial Reporting
- Project & Renovation Management
- Preventive Maintenance
- Security & Emergency Protocols
- Resident Relations
- Hospitality
- Event Coordination
- AP/AR
- Microsoft Office Suite
Certification
Certified Notary Public
Timeline
Jr. Manager & Director of Operations
Grovenor House Condominium
03.2024 - 11.2025
Director of Security & Director of Operations
Riverfront Master Association
10.2020 - 03.2024
Estate Manager
Quintero Family
09.2020 - 12.2025
Community Manager
Sanctuary at Doral
03.2020 - 08.2020
Property Manager Assistant
The Gables Club
01.2012 - 01.2020
Director of Security
The Gables Club
01.2012 - 01.2019
Associate of Arts - Business Major
Miami Dade College
Sales Associate License -
Gold Coast School of Realty
Community Association Manager (CAM) -
Gold Coast Schools
High School Diploma -
William Cullen Bryant High School