Experienced Direct Support Professional with expertise in client-centered care, crisis management, and team collaboration. Committed to enhancing client well-being and fostering a supportive environment that empowers individuals.
Work History
Care Support Specialist
BrightPath Caregiving | Crestwood, KY | NaN NaN - NaN NaN
Implemented care protocols raising satisfaction by 30%
Coordinated daily schedules for 12 clients
Reduced incident reports by 50%
Direct Support Professional
CareWell Home Services | Louisville, KY | NaN NaN - NaN NaN
Enhanced client well-being by 20%
Managed care plans for 15 clients
Trained 5 new staff members
Education
Bachelor of Science in Psychology - Psychology
California State University, Sacramento | May 2020
Master's in Social Work - Social Work
University of California, Los Angeles | Jun 2022
Skills
Client-centered care
Behavior intervention
Crisis management
Team collaboration
Care coordination
Empathy
Conflict resolution
Communication skills
Accomplishments
Developed a new client intake process improving efficiency
Led a community outreach project benefiting 200+ families