Paul Giuseppe Arce Vassallo
Irvine,CA
Summary
Operations supervisor with 7-year background in retail industry. Delivers under pressure and handles various tasks at once. Fluent in English and Spanish.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Kohl's
Huntington Beach, CA
02.2023 - Current
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Provided support to other departments as needed to meet organizational goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Group Fitness Instructor
F45 Training
Laguna Hills, CA
12.2022 - Current
- Taught high-energy, instructor-led exercise classes designed to improve cardiovascular health, muscular strength, and flexibility.
Service Supervisor
Kohl's
Rancho Santa Margarita, CA
05.2022 - 02.2023
- Assigned, trained and managed service staff to ensure quality customer service.
- Analyzed customer feedback data to develop strategies for improving service levels.
- Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
Operations Team Lead
Kohl's
Rancho Santa Margarita, CA
01.2019 - 05.2022
- Monitored daily operations and evaluated performance of staff, providing feedback and coaching as needed.
- Built strong operational teams to meet process and production demands.
- Set specific goals for projects to measure progress and evaluate end results.
Sales Associate
Kohl's
Rancho Santa Margarita, CA
10.2016 - 12.2018
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
Call Center Representative
Foto Magic Perú
San Miguel, Lima, Perú.
01.2015 - 05.2015
Education
High School Diploma -
America Callao High School
Lima, Peru 12.2014
GED -
Saddleback College
Mission Viejo, CASkills
- Customer Relations
- Staff Supervision
- Task Delegation
- Management
- Warehouse Operations
- Team Training
- Performance Monitoring
- Operations Management
- Workflow Management
- Problem-Solving
- Positive and Constructive Feedback
- Team Building and Leadership
- Cross-Functional Collaboration
- Spanish Fluency
Timeline
Operations Supervisor
Kohl's
02.2023 - Current
Group Fitness Instructor
F45 Training
12.2022 - Current
Service Supervisor
Kohl's
05.2022 - 02.2023
Operations Team Lead
Kohl's
01.2019 - 05.2022
Sales Associate
Kohl's
10.2016 - 12.2018
Call Center Representative
Foto Magic Perú
01.2015 - 05.2015
High School Diploma -
America Callao High School
GED -
Saddleback College
Similar Profiles
Dakota KochDakota Koch
Sales Associate at Kohl'sSales Associate at Kohl's
Dianne DelarosaDianne Delarosa
Merchandising Lead at Kohl'sMerchandising Lead at Kohl's
Shelby WaldronShelby Waldron
Assistant Store Manager at Kohl'sAssistant Store Manager at Kohl's