Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Armendariz

Clearfield, Utah, United States,UT

Summary

Thorough Medical Courier dedicated to managing complex routes through strong organization and navigation skills. Performs deliveries using bicycles, motorcycles or automobiles.

Overview

18
18
years of professional experience

Work History

Medical Courier

Care Free Courier
10.2018 - 08.2023
  • Properly documented all specimens received using [Software].
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Communicated with dispatch and customers for accurate delivery information.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Obtained signatures for delivery documents and packages.

Security Officer

Securitas Security, Services USA Inc
12.2017 - 11.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Freight Driver

Rocky Mountain Cargo
03.2015 - 11.2017
  • Met tight deadlines without compromising quality or accuracy when delivering items
  • Recorded information, such as items received and delivered and recipients' responses to messages
  • Was delivered according to delivery route.
  • Loaded vehicles with listed goods, checking for proper loading and taking precautions with hazardous goods
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Responded to alarms by investigating and assessing situation
  • Checked surveillance cameras to identify disruptions or unlawful acts
  • Maintained and securely retained series of keys, controlling access to locked areas
  • Secured exits and entrances at end of operations, controlling access to building
  • Performed routine checks of doors, windows, and gates for security breaches
  • Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors
  • CONTACT (385) 432-1741 pearmendariz@hotmail.com clearfield
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maximized load safety by balancing, securing, and weighing products.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Verified contents of inventory loads against Bills of Lading.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Customer Service Representative

C3 Communications
08.2013 - 02.2016


  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
  • Met daily customer service quotas with a focus on quality.
  • Followed up with customers regarding product functionality and overall satisfaction
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Updated and maintained database with accurate customer information and timely data entry.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Addressed customer account discrepancies and concerns.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Maintained and managed customer files and databases.
  • Escalated complicated customer account issues to supervisors and help desk workers.

Dump Truck Driver

Groundhawg Trucking
01.2006 - 10.2013
  • Provided account information to customers and explained bill service policies and customer rights
  • Logged details of customer service calls in computer system following correct protocols
  • Cleaned inside and outside of vehicle to maintain visibility and operating ease
  • Monitored vehicle performance by frequently checking for signs of wear
  • Performed daily vehicle checks to prioritize condition and identify issues
  • Followed supervisor instructions by unloading materials in precise locations
  • Communicated with crew to emphasize safety when loading and unloading bed
  • Drove on highways and streets with awareness of surroundings and driver safety
  • Gauged material weight to verify proper load amounts.
  • Adhered to OSHA guidelines by observing job site activity and operating within responsible boundaries
  • Distributed loads to and from different sites for fulfilling job material requirements
  • Reported vehicle damage, accidents, and traffic violations to dispatchers
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order
  • Utilized GPS navigation to quickly reach job destinations.
  • Checked all load-related documentation for completeness and accuracy
  • Drove trucks to weigh stations before and after loading and along routes in compliance with state regulations
  • Inspected loads to ensure that cargo was secure.
  • Obtained receipts and signatures for delivered goods and collected payment for services
  • Reviewed bills of lading to verify transport details.
  • Performed emergency roadside repairs, such as changing tires and installing light bulbs, tire chains and sparked plugs
  • Interpreted maps to determine vehicle routes.
  • Maintained vehicle with regular inspections, fluid level checks, and minor repairs
  • Maintained logs of working hours and of vehicle service and repair status, following applicable state, and federal regulations
  • Following signals from loading crew to maneuver trucks into loading or unloading positions.
  • Weighed in and out at scales for load ticketing and legal weight compliance.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Hauled materials for road construction, large industrial use, construction and agriculture.
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil and water.
  • Operated with safety and skill to avoid accidents and delays.
  • Safely drove truck and materials to various destinations in [State].
  • Maneuvered diverse vehicles on lots with obstacles and limited space.

Education

High School Diploma -

Ben Lomond High School
Ogden, UT
05.1982

A.A.S - Computer Applications

Certified Careers Institute
Ogden, ut
10.1991

Skills

  • Tracking Specimens
  • Route Planning
  • Handling Pharmaceutical Materials
  • Medical Records Management
  • Traffic Laws
  • Collecting Medical Specimens
  • Customer Experience
  • Valid Driver's License
  • Handheld Scanning Devices
  • Professional Relationships
  • Message Delivery
  • Traffic Routing Planning
  • Delivery and Pickup
  • Daily Vehicle Inspections
  • Inspect Vehicles

Timeline

Medical Courier

Care Free Courier
10.2018 - 08.2023

Security Officer

Securitas Security, Services USA Inc
12.2017 - 11.2018

Freight Driver

Rocky Mountain Cargo
03.2015 - 11.2017

Customer Service Representative

C3 Communications
08.2013 - 02.2016

Dump Truck Driver

Groundhawg Trucking
01.2006 - 10.2013

High School Diploma -

Ben Lomond High School

A.A.S - Computer Applications

Certified Careers Institute

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Paul Armendariz