Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Michigan Account Executive
Bluum Technology
St. Paul, Minnesota
11.2022 - 02.2024
Listened to customer needs to identify and recommend best products and services for technology solutions.
Established a new territory with $750k in sales during the first year.
Developed relationships with vendors
Established a new territory with $750k in sales during the first year.
Traveled throughout Michigan, Ohio, and Indiana to build face-to-face relationships.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Identified potential new customers through research of industry trends and competitive analysis.
Performed product demos as necessary.
Created marketing materials, including brochures and presentations, to showcase products and services.
Managed a multi-faceted schedule to connect vendors with clients in order to create a customized solution.
Maintained accurate records of all sales activities using CRM software systems.
Generated reports on sales performance against targets for upper management review.
Maintained updated knowledge of changing industry, standards and trends related to accounts.
Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
Licensed Sales Agent
Hagerty Insurance Agency
Traverse City, Michigan
08.2014 - 10.2022
Utilized Salesforce in all business functions.
Promoted to Hagerty Driver's Club Specialist and Team Lead.
Kept abreast of changing regulations within the insurance industry.
Analyzed customer data to identify potential opportunities for additional sales.
Explained policy terms and conditions to clients in a clear, concise manner.
Licensed in the United States and Canada.
Performed administrative tasks such as filing documents, updating databases.
Participated in continuing education courses related to the field of insurance sales.
Developed and maintained relationships with customers by providing personalized service, advice, and information.
Logistics Team Lead
Target
Traverse City, Michigan
05.2011 - 08.2014
Reset departments throughout the store.
Traveled to a new store to help interview an entire team.
Provided leadership and direction to logistics team members by setting goals, providing feedback and coaching on job-related tasks.
Created reports to monitor daily operations, including inventory management, order fulfillment, shipping and receiving activities.
Resolved customer inquiries promptly and professionally while maintaining a high level of customer service at all times.
Supervised the loading, unloading of trucks, containers according to established guidelines while adhering to safety protocols.
Evaluated existing processes and procedures within the organization's logistics system and recommended changes where necessary.
Education
Bachelor of Science in Business Administration - General Management
Central Michigan University
05.2007
Skills
Contract Negotiation
Customer Relationship Management (CRM)
Pipeline Management
Business Development
Needs Assessment
Sales Strategies Implementation
Account Management
Sales Quota Achievement
Interpersonal Skills
Relationship Building and Management
Performance Tracking
Territory Management
Lead Development
Operations
Service Coordination
Community Involvements
Community Baseball/Softball, Coach, 2012, Present
Parent Teacher Organization, 2011, Present
Girl Scouts, Volunteer, 2012, 2015
Boy Scouts of America, Volunteer, 1997, Present
References
References available upon request.
Timeline
Michigan Account Executive
Bluum Technology
11.2022 - 02.2024
Licensed Sales Agent
Hagerty Insurance Agency
08.2014 - 10.2022
Logistics Team Lead
Target
05.2011 - 08.2014
Bachelor of Science in Business Administration - General Management