Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Ballesteros

San Antonio,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

38
38
years of professional experience

Work History

Paraprofessional

North East Independent School District
San Antonio, TX
03.2016 - Current
  • Assisted teachers with planning and preparing lessons for students.
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Administered assessments to determine student's academic performance levels.
  • Facilitated communication between educators, administrators, and parents regarding student progress.

Workplace Solutions Manager/Senior Vice President

BBVA Compass Bank
San Antonio, TX
06.2010 - 04.2016
  • Developed and implemented solutions for clients to resolve their technological needs.
  • Analyzed customer requirements and provided cost effective solutions to meet those needs.
  • Managed the development, testing, deployment and maintenance of software applications.
  • Facilitated communication between different departments within the organization for successful completion of projects.

Banking Center Manager

Bank of America
San Antonio, TX
02.2007 - 03.2010
  • Developed and implemented strategies to increase customer satisfaction and retention rates.
  • Identified areas of improvement in bank operations and developed action plans to address them.
  • Monitored daily banking activities to ensure compliance with applicable regulations and laws.

Store Director

Stage Stores
Corpus Christi, TX
07.2000 - 07.2006
  • Developed and implemented successful marketing campaigns to increase store sales.
  • Maintained a high level of customer service standards across all departments in the store.
  • Monitored daily operations and staff performance, providing coaching and guidance when necessary.
  • Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.

Area Sales Manager/Senior Operations Executive

Dillards Department Store
Corpus Christi, TX
03.1986 - 04.1999
  • Planned, developed and implemented sales strategies in an assigned region.
  • Conducted market research to identify customer needs and trends.
  • Developed pricing policies and negotiated contracts with customers.
  • Monitored performance of sales representatives against goals set by management.
  • Created detailed reports on regional sales performance for management review.

Education

Some College (No Degree) - Sales/ Finance

Del Mar College
Corpus Christi, TX

Skills

  • Schedule Management
  • Crisis Intervention
  • Educational assistance
  • Autism Spectrum Knowledge

Timeline

Paraprofessional

North East Independent School District
03.2016 - Current

Workplace Solutions Manager/Senior Vice President

BBVA Compass Bank
06.2010 - 04.2016

Banking Center Manager

Bank of America
02.2007 - 03.2010

Store Director

Stage Stores
07.2000 - 07.2006

Area Sales Manager/Senior Operations Executive

Dillards Department Store
03.1986 - 04.1999

Some College (No Degree) - Sales/ Finance

Del Mar College
Paul Ballesteros