Paul Barbato
Store Manager
Hamburg,NJ
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
17
17
years of professional experience
Work History
Fiber Optic Cable Installer
Planet Networks
04.2024 - Current
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Installed Fiber Optical Cable house boxes enabling installation of such fiber directly to customers home.
- Ensured proper disposal/recycling of old cables/equipment per environmental regulations and company policy.
- Performed traffic control duties on both DOT highway and residential roads using radio and hand signals.
Store Manager
Dollar General
01.2024 - 04.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
General Store Manager
Village Super Markets Inc
09.2015 - 12.2018
- Maintained a safe, clean, pleasant , shopping environment in a high sales/high demand super market doing so in a highly profitable fashion.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.
- Boosted productivity by leading, mentoring, and motivating a 150 member team to increase employee satisfaction scores
- Optimized store performance by improving quality assurance scores, decreasing shrink, and achieving sales goals to ensure long-term business success.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Store Manager
Dollar General
03.2023 - 02.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Courier
FedEx Express
12.2020 - 01.2023
- Promote steady business growth by efficiently delivering and retrieving packages to serve 100+ customers a day
- Utilize optimal delivery methods by upholding all safety policy standards and ensuring all duties are conducted in a time-efficient manner
- Enhance communication by developing quick rapport and quickly resolving conflicts to boost productivity
- Provide world-class customer service by communicating clearly and concisely to increase customer satisfaction
- Strengthen day-to-day operations by coordinating with a 30 member team to meet strict business deadlines.
Assistant Store Manager
Village Super Markets Inc
09.2008 - 09.2015
- Maximized sales through proper merchandising and capitalizing on strategic buying opportunities to grow profits
- Exercised keen attention to detail by reviewing sales, gross profit, and shrink to identify areas of improvement
- Retained top talent by interviewing, hiring, and training new team members to decrease annual turnover.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Associates Degree - Physical Education
Essex County College
High School Diploma -
West Orange High School
Skills
- Interpersonal Communication
- Teamwork
- Problem-Solving
- Leadership
- Budgeting
- POS Systems
- Employee Training
- Supply Ordering
- Project Management
Timeline
Fiber Optic Cable Installer
Planet Networks
04.2024 - Current
Store Manager
Dollar General
01.2024 - 04.2024
Assistant Store Manager
Dollar General
03.2023 - 02.2024
Courier
FedEx Express
12.2020 - 01.2023
General Store Manager
Village Super Markets Inc
09.2015 - 12.2018
Assistant Store Manager
Village Super Markets Inc
09.2008 - 09.2015
Associates Degree - Physical Education
Essex County College
High School Diploma -
West Orange High School
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