Paul Barnes
Plano,TX
Summary
Hardworking professional well-versed in cleaning carpets, upholsteries, and other surfaces in residential and commercial environments. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates.
Overview
26
26
years of professional experience
Work History
Carpet Cleaner
Cowboy Carpet Cleaners
08.2020 - Current
- Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
- Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Ensured proper care of clients'' property while working in their homes or businesses.
- Collaborated with team members to efficiently complete large-scale commercial projects on time and within budget.
- Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
- Provided exceptional service, consistently receiving positive feedback from satisfied customers.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Demonstrated proficiency in operating a variety of carpet cleaning equipment safely and effectively.
- Tailored carpet cleaning methods based on individual client needs, ensuring the best possible outcomes for each project.
- Minimized disruption to clients'' daily lives by adhering to strict scheduling guidelines and completing tasks in a timely manner.
- Contributed to company growth by actively participating in marketing efforts, promoting services through word-of-mouth referrals.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
Owner-Landscape
A Total Landscape
01.1998 - 01.2020
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed day-to-day business operations.
Education
High School Diploma -
Plano Senior High
Plano, TX06.1986
Skills
- Cleaning Techniques
- Safe Chemical Handling
- Deep cleaning expertise
- Stain removal techniques
- Deodorizing treatments
- Odor neutralization
- Upholstery cleaning
- Residential cleaning experience
- Spot treatment application
- Pet stain removal
Timeline
Carpet Cleaner
Cowboy Carpet Cleaners
08.2020 - Current
Owner-Landscape
A Total Landscape
01.1998 - 01.2020
High School Diploma -
Plano Senior High
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