Energetic and diligent with strong aptitude for problem-solving and hands-on work. Possesses foundational knowledge in vehicle diagnostics and repair, paired with skills in tool usage and mechanical systems. Committed to delivering high-quality service and ensuring vehicle safety and performance.
Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Automotive Technician
Ford
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Boosted team morale and productivity through effective communication and leadership.
Automotive Technician
Southern Utah Auto Tech
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Operations Manager
JLE Enterprises
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Rotated merchandise and displays to feature new products and promotions.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Completed point of sale opening and closing procedures.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed and maintained relationships with external vendors and suppliers.
Store Manager
Brake Team
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Auto Repair Shop Owner
BC Auto & Truck Repair
Collaborated with team members to troubleshoot complex automotive issues efficiently and effectively.
Ensured high-quality repairs by staying up-to-date on industry trends, technology advancements, and best practices.
Developed comprehensive preventive maintenance programs to reduce vehicle downtime for customers.
Upheld rigorous quality control standards by conducting thorough inspections of completed repairs before releasing vehicles back to customers.
Expanded clientele through effective marketing strategies and strong customer relationships.
Built a loyal customer base with exceptional communication skills, addressing concerns promptly and professionally.
Attracted new customers with engaging promotional events, special offers, and referral incentives designed to showcase the shop''s expertise.
Increased customer satisfaction by implementing efficient diagnostic and repair processes.
Lead Automotive Technician
Hyundai and Genesis Motors of America
Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
Managed complex repair projects from initial diagnosis through to completion, demonstrating exceptional problem-solving abilities under pressure.
Increased customer trust by providing accurate explanations of technical issues and offering appropriate solutions tailored to individual needs.
Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
Lead Automotive Technician
Toyota
Managed complex repair projects from initial diagnosis through to completion, demonstrating exceptional problem-solving abilities under pressure.
Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
Lead Shop Technician
Pacific Car Care
Assisted with hiring new technicians by interviewing candidates, ensuring they possess the necessary skills for success in the role.
Exceeded revenue targets by upselling additional services to customers based on thorough assessments of their needs.
Improved safety standards for team members by conducting regular training sessions and updating safety protocols.
Developed strong vendor relationships to ensure timely delivery of parts and supplies at competitive prices.
Automotive Technician Specialists
Elitek Vehicle Services
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.