Summary
Overview
Work History
Education
Skills
Timeline
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Paul Barresi

Saugus,MA

Summary

Dynamic Operations Manager with a proven track record at Sals Clothing Restoration, adept at enhancing operational efficiency through innovative technologies and data-driven decision-making. Skilled in cross-functional coordination and customer service, I successfully implemented strategies that significantly improved customer satisfaction and streamlined processes, fostering a productive and engaged workforce.

Overview

2025
2025
years of professional experience

Work History

Operation Manager

Sals Clothing Restoration
  • Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
  • Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
  • Developed and implemented strategies to maximize customer satisfaction.

Manager

Sals Cleaners
03.2019 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.

Education

Savio Preparatory High School
East Boston, MA
2002

Skills

  • Scheduling and planning
  • Operational efficiency
  • Cross-functional coordination
  • Customer service
  • Decision-making

Timeline

Manager

Sals Cleaners
03.2019 - 12.2024

Operation Manager

Sals Clothing Restoration

Savio Preparatory High School

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Paul Barresi