Yrs B2B mid-market sales experience
Paul Beltz
Los Angeles,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and sales processes. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
4
4
Communications SaaS Certifications
5
5
Yrs Customer Service
Work History
Owner
Get It Done Handyman Services
Sherman Oaks, CA
05.2019 - Current
- Established over 350 net new clients in 5 years, at an 95% close rate.
- Determined and delivered a scope of work and project estimates for multiple projects at client site exceeding client expectations.
- Awarded NextDoor 'Neighborhood Fave 2021, 2023, 2024'. Recommendations and accolades on Nextdoor.com
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
Channel Account Manager - Western Region (Remote)
AudioCodes
Piscataway/Remote, New Jersey
02.2018 - 03.2019
- Provided account leadership, presentations, strategy and life cycle management, client relationship development, product sales training, heat-mapping and road-mapping for new and existing vendors selling an array of enterprise collaboration software
- Sustained and grew new revenue by 118% planning and executing strategies to increase business penetration and drive profit growth
Client Liaison/Account Manager So. CA
Insperity
Kingwood, TX
04.2015 - 06.2017
- Managed C-level client relationships and provided internal team leadership directing implementation for multiple components of complex HR product business sale
- Collaborated with team members to manage and resolve any potential and actual challenges affecting client satisfaction throughout account base resulting in 108% revenue growth year 2
- Identified opportunities for upselling or cross-selling products based on continual client needs analysis
Business Consulting
Quantum Shift Business Coaching & Consulting
Los Angeles, CA
01.2014 - 12.2015
- Engaged in detailed customer analysis providing metrics supporting team and executive consulting and coaching engagements increasing efficiency throughout sales, service and organizational functions
- Solved client business problems with custom solution design and implementation
- Conducted on-site discovery reviews to highlight areas where company solutions provide high-level business value
Senior Regional Sales Manager - So. CA (Remote)
Arrow Systems Integration
Minneapolis, MN
02.2013 - 01.2015
- Drove mid-market and enterprise new and existing account sales generation of 101% year 1 and 117% year 2 of a new Microsoft collaboration practice successfully prospecting, engaging, and closing
- Proficient in Salesforce CRM
- Provided exceptional customer service through timely response to inquiries and resolution of issues
- Prepared accurate forecasts of sales revenue based on market conditions and historical data
- Managed budgets for regional sales activities, including travel expenses and event sponsorships
Senior Regional Sales Manager So. CA (Remote)
VOX Network Solutions
Brisbane, CA
02.2011 - 08.2013
- Closed net new and existing account sales of complex Microsoft collaboration products and Managed and Consulting Services to multiple executive level stakeholders resulting in 111% year 1
- Represented company at trade shows, conferences, and other industry events
- Provided exceptional customer service through timely response to inquiries and resolution of issues
- Developed and executed sales strategies to achieve revenue targets
- Proficient use of Salesforce CRM
Education
Bachelor of Arts - BA - Communications-Advertising
California State University, Fullerton
Fullerton, CA05-1982
Skills
- Account and client management
- Customer service
- Executive and Team Coaching
- Organizational Development
- Team collaboration
- Account Acquisition and Growth
- Contract Negotiations
Certification
- Microsoft Network Sales Specialist Communications (Lync 2013), Microsoft, 2011
- Network Technical Presales Specialist Communications (Lync 2013), 2011
- Avaya IP Office, Unified Communications, 2010
- Avaya Aura Enterprise Communications Server, 2009
- Executive & Team Coaching Disciplines, 2008
- Executive Coaching, 2004
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Personal development programsWork-life balanceWork from home optionTeam Building / Company Retreats4-day work weekTimeline
Owner
Get It Done Handyman Services
05.2019 - Current
Channel Account Manager - Western Region (Remote)
AudioCodes
02.2018 - 03.2019
Client Liaison/Account Manager So. CA
Insperity
04.2015 - 06.2017
Business Consulting
Quantum Shift Business Coaching & Consulting
01.2014 - 12.2015
Senior Regional Sales Manager - So. CA (Remote)
Arrow Systems Integration
02.2013 - 01.2015
Senior Regional Sales Manager So. CA (Remote)
VOX Network Solutions
02.2011 - 08.2013
Bachelor of Arts - BA - Communications-Advertising
California State University, Fullerton
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