Paul Bianchi
Operations Supervisor
Bel Air,MD
Summary
Supervisor versed in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals.
Overview
38
38
years of professional experience
Work History
Operations Supervisor
GXO Logistics Inc
Aberdeen, MD
10.2017 - 10.2023
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of a 50-member team.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Motivated and trained employees to maximize team productivity.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Supported regulatory compliance by overseeing all audits to ensure adherence to protocol.
- Worked to achieve ISO Certification in 2018.
Owner And Operator
Postman Plus
Bel AIr, Maryland
04.2003 - 07.2017
- Provided outstanding customer service.
- Implemented training program for employees.
- Interviewed job candidates and made staffing decisions.
- Assigned employees to specific duties to best meet the needs of the business.
- Instructed staff on appropriately handling difficult and complicated situations.
- Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
- Maintained fixed asset module and calculate and record monthly depreciation expense.
- Addressed all questions from training program.
- Assumed ownership of all training program initiatives.
- Monitored participant workflow and behaviors throughout the shift.
- Successfully managed production activities so all orders were shipped on time.
- Drove daily production activities with effective communication and leadership.
- Peak planning, adjust employees for increased production volume.
Delivery/ Cover Driver
FedEx Ground
White Marsh, MD
06.1996 - 04.2003
- Transported deliveries locally.
- Safely loaded and unloaded deliveries according to size of load and content description.
- Submitted all delivery documentation in a timely manner.
- Maintained a daily, legible DOT log book and submitted corresponding documents.
- Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
- Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials.
- Established and maintained excellent customer relationships.
- Answered customer questions regarding delivery promptly and accurately.
- Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
- Trained new employees.
Supervisor/Manager
United Parcel Service (UPS)
Baltimore, Maryland
06.1985 - 05.1996
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
- Managed documentation of and training on production procedures and work instructions.
- Created and updated department work instructions and reports on a regular basis.
- Addressed all personnel issues promptly and professionally.
- Managed over 100 employees and part time supervisors.
- Controlled Hub simulation moving over 50,000 packs during daily sort operation as Hub Supervisor.
- Trained drivers and supervisors throughout the country on increasing efficiancy as Special Assignment Supervisor for industrial Engineering.
- Drove daily production activities with effective communication and leadership.
- Maintained and communicated daily productivity and shipment reports for all departments.
- Completed and maintained accurate and organized records, documents and reports.
- Completed required safety training programs.
- Determined suitable crewing requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
Education
Associate of Arts - General Studies
Essex Community College
Baltimore, MD1983
Skills
- Quality assurance training
- Excellent customer service
- Strong communication skills
- Budgeting and finance
- Vendor sourcing and negotiations
- OSHA regulations
- Strong leadership abilities
- Exceptional organizational skills
- Microsoft Office proficiency
- Forklift Certified
- Microsoft Word
- Microsoft Excel
- Microsoft Windows
- Logistics management
- Production line management
- Production procedures
- WMS Experience
- Self-motivated
Accomplishments
2016 Bel Air Small Business of the Year (Postman Plus)
References
Available upon request
Timeline
Operations Supervisor
GXO Logistics Inc
10.2017 - 10.2023
Owner And Operator
Postman Plus
04.2003 - 07.2017
Delivery/ Cover Driver
FedEx Ground
06.1996 - 04.2003
Supervisor/Manager
United Parcel Service (UPS)
06.1985 - 05.1996
Associate of Arts - General Studies
Essex Community College
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