Paul Bicknell

Pharmacy Co-Owner/Pharmacist In Charge

Reed's Pharmacy

10.2018 - 04.2024

Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Engaged daily in pertinent areas of pharmacy practice including verification, patient counseling, provider consultation, vaccinations, making weekly med-planners, compounding, wholesaler ordering, inventory management, medication therapy management, drug utilization review, transferring prescription, and receiving phoned-in prescriptions.
Consistently performed other pharmacy tasks when unable to be performed by other employees including counting, personally delivering medications, working point of sale, and prescription input in order to ensure that all necessary pharmacy tasks were completed every day.
Engaged in vaccination clinics at nursing homes and schools and attended various community events as a representative of the pharmacy to provide education and promote the business.
Was willing to arrive at pharmacy early and stay late when needed.
Ensured that pharmacy consistently met all state and federal regulations and remained clean and organized in an efficient and effective manor.
Oversaw pharmacists, technicians, delivery drivers, and cashiers in all operations of the pharmacy, promoting best practices and fostering an environment of collaboration geared toward the satisfaction of both employees and customers.
Created and maintained positive relationships with a wide variety of customers as well as other health professionals in the area and employees.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

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