Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
References
Timeline
Generic

Paul Bidaharira

Relationship Manager Corporate-Banking
Bujumbura

Summary

Reliable, professional with a background in sales as a sales manager. A self-starter, equally comfortable as a team player or as a leader. Well-developed communication verbal and written but also inter-personal skills. Currently looking for opportunities to utilise existing skills.

Overview

12
12
years of professional experience
12
12
years of post-secondary education

Work History

Relationship Manager- Corporate

KCB Bank Burundi
04.2014 - Current
  • Deal origination, structuring and placement of trade facilities that are of structured nature
  • Drive income growth from Corporate relationships/segment to maximize revenue
  • Manage over 50 customer calls per day
  • Growth and development of Corporate account relationships by at least 15% each year to include off-balance sheet items, trade related loans, deposits and structured trade finance.
  • Growth of cross-border relationships to drive Corporate business and account
  • Relationships with Multinational regional and Global companies
  • Established Corporate mapping of range of activities across major sectors to drive account relationships and develop bankable links in each sector
  • To identify and develop risk framework for this segment, whilst ensuring adherence to laid out risk procedures
  • Trade Finance procedure refinement in consultation with Senior Manager, Trade Finance and Treasury.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction
  • Built and maintained relationships with new and existing clients while providing high level of expertise

Relationship Manager Advantage banking (Retail banking)

KCB Bank Burundi
07.2012 - 04.2014
  • Recruit new customers to grow the branch customer base, deposits, assets and ensure high product penetration per customer
  • To ensure the customer relations are maintained by championing excellent customer service & Relationship management
  • Manage advantage branch portfolio, maintain a good loan book, and ensure accounts out of order and provisions are reduced
  • Plan, manage and execute sales campaigns to drive new customer acquisition
  • Undertake existing customer profiling and up sale to the affluent segment to drive cross sale and increased per customer value
  • Manage Advantage customer requests/transactions in compliance to KCB operational guidelines and procedures with zero tolerant to operational risk & frauds
  • Manage Advantage customer portfolio At Risk (PAR)and maintain within set business levels
  • Manage accounts migration and provisions to ensure they are within Banks acceptable levels
  • Prepare and maintain appropriate daily/weekly/monthly reports.

Regional account executive

ECONET WIRILESS BURUNDI
4 2009 - 7 2012
  • Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
  • Initiate and coordinates development of action plans to penetrate new markets
  • Assist in the development and implementation of marketing plans as needed
  • Provide timely feedback to senior management regarding performance
  • Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin
  • Control expenses to meet budget guidelines.

Education

Master -

Institut Technique de Banque
L'École supérieure de la banque Nanterre, France
12.2019 - 05.2021

University degree -

Univerité Du Lac Tanganyika: Faculty of Management Science And Applied Economics
10.2003 - 05.2007

Secondary School -

Ecole Indépendante De Bujumbura
09.1995 - 05.2002

Skills

  • Managing and maintaining relationships with the bank's clientele

  • Understand the client's financial needs, offer financial advice and solutions, and ensure client satisfaction

  • Assist clients with account opening, loan applications, and other finance-related services

  • Meeting sales targets, building a portfolio of clients, and ensuring the bank's profitability

  • Possess an excellent communication and strong analytical skills and be able to work under pressure

  • Follow up with market trends, economic conditions, and the latest financial products and services to provide to my clients with the best advice and solutions

Accomplishments

  • From April 2014 when I joined Corporate, there is was no corporate accounts as it was a new department. By now, we are at 552 corporate accounts.
  • I also significantly worked on growth of liabilities from BIF 0 to BIF 74 Billion (equivalent to USD 27M) by the end of June 2024 vs. target of BIF 50Billion by Mid-year 2024.
  • In terms of asset, we came from BIF 0 to BIF 67 Billion (USD 22 Million) vs. a target of BIF 60 Billion (USD 20 Million) in June 2024.
  • I worked hard so that Corporate can be profitable for the bank. At the end of the month of June for the year 2024 the bank gain interest income from Corporate of BIF 7.9 Billion (USD 2.3Million) vs. target of 6 Billion (2 Million) and in terms of fees and commission I recorded BIF 3.1Billion (USD 2 Million) vs. target of BIF 2.5Billion (USD 885 000).
  • In 2023, a business case for lending for specific corporate customers was approved and it became a main business strategy for the Bank.

Personal Information

  • Date of Birth: 01/14/1983
  • Marital Status: Married

Languages

Kirundi
French
English
Swahili

References

  • Pasteur Rukundo, Managing Director of BCAB BANK, +257 68 08 08 08, prukundo@bcab.bi
  • Marie Sebatigita, Head of Human Resources for Brarudi s.a, +257 76 38 57 99, marie.sebatigita@gmail.com
  • Hervé Barutwanayo, Lawyer, +257 76 71 84 20, baruhbarutwanayo1981@gmail.com

Timeline

Master -

Institut Technique de Banque
12.2019 - 05.2021

Relationship Manager- Corporate

KCB Bank Burundi
04.2014 - Current

Relationship Manager Advantage banking (Retail banking)

KCB Bank Burundi
07.2012 - 04.2014

University degree -

Univerité Du Lac Tanganyika: Faculty of Management Science And Applied Economics
10.2003 - 05.2007

Secondary School -

Ecole Indépendante De Bujumbura
09.1995 - 05.2002

Regional account executive

ECONET WIRILESS BURUNDI
4 2009 - 7 2012

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Paul BidahariraRelationship Manager Corporate-Banking