Paul Boland
Waterford
Summary
Dynamic leader with a proven track record, excelling in team leadership and problem-solving. Mastered multitasking and organization, enhancing operational efficiency and workplace safety. Achieved significant improvements in performance outcomes through effective employee empowerment and meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Deli Associate
Market Bistro
09.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Night Auditor
Holiday Inn Express And Suites
05.2023 - 05.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Shift Supervisor
Burger King
12.2020 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Operations Manager
Red Roof Inn
11.2017 - 12.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Armored Crewman
US Army
02.2014 - 06.2017
- Optimized vehicle efficiency with regular preventive maintenance, contributing to mission success.
- Reduced risk of injury or property damage through diligent adherence to proper loading and unloading procedures for heavy vehicles.
- Expedited mission completion through meticulous route planning and navigation using advanced GPS technology.
- Provided critical support during convoy operations, ensuring timely arrival at designated checkpoints.
Education
Diploma -
Schalmont
Schenectady, NY06.2011
Skills
- Food safety
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Problem-solving
- Team leadership
- Decision-making
- Workplace safety
- Safety awareness
- Quick decision making
- Adaptable problem-solving
- Multitasking and organization
- Strong work ethic
Languages
English
Native or Bilingual
Timeline
Deli Associate
Market Bistro
09.2024 - Current
Night Auditor
Holiday Inn Express And Suites
05.2023 - 05.2024
Shift Supervisor
Burger King
12.2020 - 04.2023
Operations Manager
Red Roof Inn
11.2017 - 12.2020
Armored Crewman
US Army
02.2014 - 06.2017
Diploma -
Schalmont
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