Summary
Overview
Work History
Education
Skills
Timeline
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Paul Braham

Morgantown,WV

Summary

As the owner of JMH, I spearheaded operations, significantly enhancing customer satisfaction through strategic business process improvements. My expertise in operations management and exceptional relationship-building skills led to substantial repeat business. I adeptly managed financials and cultivated a motivated team, driving our brand's growth and fostering a collaborative work environment.

Overview

4
4
years of professional experience

Work History

Owner

JMH
06.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Education

Graduate Certificate - Real Estate

Spruce Real Estate School
Morgantown, WV
07-2019

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management

Timeline

Owner

JMH
06.2021 - Current

Graduate Certificate - Real Estate

Spruce Real Estate School

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Paul Braham