Paul Brewster
Dallas,TX
Summary
Dynamic sales and operations leader with a proven track record at Amazon.com, excelling in market analysis and customer relationship management. Successfully expanded market share and enhanced client satisfaction through strategic marketing initiatives and effective communication. Adept at process optimization and decision-making, driving significant growth and fostering long-term partnerships.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Painless Dent Repair, LLC
03.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior service to customers.
Independent Contractor - Sales Manager
Self-employeed
Dallas, TX
04.2016 - 12.2019
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates, or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly, and offering solutions that met their needs.
Regional Sales Manager
Amazon.com
Dallas, TX
04.2013 - 05.2015
- Expanded market share within a designated region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales revenue by implementing strategic marketing plans and nurturing key client relationships.
- Analyzed regional sales data to identify trends and opportunities for growth.
- Led training sessions for new sales representatives to improve product knowledge.
- Established relationships with key clients to foster long-term partnerships.
Inside Sales Representative
ReachLocal
Plano , TX
02.2012 - 04.2013
- Engaged clients through phone calls and emails to promote digital marketing services.
- Managed customer accounts and provided ongoing support to ensure satisfaction.
- Utilized CRM software to track leads, manage interactions, and update customer information.
- Conducted product demonstrations to educate clients on service features and benefits.
- Developed strong relationships with clients to foster loyalty and repeat business.
- Analyzed client needs to recommend tailored solutions for their online presence.
Education
BBA - Marketing
Southeastern Oklahoma State University
Durant, OK05-2009
Skills
- Project management
- Process optimization
- Sales forecasting
- Market analysis
- Communication skills
- Problem solving
- Decision making
- Sales strategy development
- Marketing strategy development
- Business operations
- Customer relationship management
Affiliations
- Avid sports card collector and investor
- Novice at rebuilding salvage vehicles, but learning
Timeline
Owner/Operator
Painless Dent Repair, LLC
03.2020 - Current
Independent Contractor - Sales Manager
Self-employeed
04.2016 - 12.2019
Regional Sales Manager
Amazon.com
04.2013 - 05.2015
Inside Sales Representative
ReachLocal
02.2012 - 04.2013
BBA - Marketing
Southeastern Oklahoma State University
Similar Profiles
Paul BrewsterPaul Brewster
Owner/Operator at Painless Dent Repair, LLCOwner/Operator at Painless Dent Repair, LLC
Arturo GonzalezArturo Gonzalez
Service Coordinator at Dent Mechanic Group (Paint-less Dent Repair Shop)Service Coordinator at Dent Mechanic Group (Paint-less Dent Repair Shop)
Trad EilersTrad Eilers
Sales Representative at Winstar Dent RepairSales Representative at Winstar Dent Repair
Richard De HoyosRichard De Hoyos
Financial 401k Representative at Fidelity InvestmentsFinancial 401k Representative at Fidelity Investments
Velicity ZavalaVelicity Zavala
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage