Paul Broberg
Presque Isle,ME
Summary
Team Leader experienced in directing activities in property and infrastructure maintenance setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 40 years of residential and commercial construction experience. 20 years of property management and property maintenance experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Contractor/property Maintenance Specialist/propert
Self Employed
01.2022 - 02.2024
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
- Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
- Negotiated contracts and agreements with vendors, securing favorable terms for the company.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Operations Manager/Assistant Property Manager
Broken Sound Master Association
10.2005 - 03.2022
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Residential/commercial Contracting Company (owner)
Simple Buildimg So;utions
03.1998 - 10.2005
- Increased company growth by strategically developing and implementing effective business plans.
- Streamlined operations for maximum efficiency by thoroughly analyzing and optimizing internal processes.
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Established a strong brand identity through consistent marketing efforts, driving sales and attracting new clients.
- Mentored and developed employees to achieve their full potential, fostering a positive work environment that encouraged collaboration and teamwork.
- Improved financial stability by closely monitoring expenses, identifying cost-saving opportunities, and implementing budget controls.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
- Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
- Contributed positively to local community through charitable initiatives sponsored or organized by the company.
- Maintained a healthy work-life balance for employees by implementing flexible scheduling and fostering a supportive company culture.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Managed [Number] employees by supervising daily tasks.
- Motivated employees to consistently improve performance through company-wide incentive plans.
Education
No Degree - Business/Accounting/Business Law
Worcester State College
Worcester, MA05.1988
High School Diploma -
Sutton Memorial High School
Sutton, MA05.1983
Skills
- Safety Knowledge
- Supply Management
- Residential Construction
- Blueprint Interpretation
- Project Support
- Project Scope Assessment
- Equipment Installation
- Worksite Safety
- Construction Management
- Project Estimation and Bidding
- Quality Control
- Subcontractor Relations
- Subcontractor Oversight
- Commercial Construction Experience
- Budget Development
- Drywalling
- Budget Management
- Cost Control
- Roofing
- Electrical Knowledge
- HVAC Systems
- Operations Oversight
- Plumbing
- Equipment Repair
- Safety Compliance
- Scheduling and Planning
- Safety Understanding
- Contract Negotiation
- Time Management
- Concrete Work
- Budgeting and Forecasting
- Site Safety Management
- Plumbing Expertise
- Blueprint Reading
- Building Codes Compliance
- Problem Solving
- Construction Estimating
- Team Leadership
- Conflict Resolution
- Painting and Finishing
- Customer Support
- Quantitative Skills
- Analytical Thinking
- Disaster Recovery Planning
Certification
- State of Maine Class A CDL
- Heavy Equipment operator
- Hoisting, crane operator
- Wastewater Grade 2-1 operators license Massachusetts
- Commercial/Residential builders license Massachusetts
- Industrial wiring and control's
- Topographical and Blueprint reading
- Storm water and storm drainage system evaluation, installation, repair and restoration.
- Erosion control evaluation and restoration
- Lake aquatic maintenance
- Commercial welding
Timeline
Contractor/property Maintenance Specialist/propert
Self Employed
01.2022 - 02.2024
Operations Manager/Assistant Property Manager
Broken Sound Master Association
10.2005 - 03.2022
Residential/commercial Contracting Company (owner)
Simple Buildimg So;utions
03.1998 - 10.2005
No Degree - Business/Accounting/Business Law
Worcester State College
High School Diploma -
Sutton Memorial High School
- State of Maine Class A CDL
- Heavy Equipment operator
- Hoisting, crane operator
- Wastewater Grade 2-1 operators license Massachusetts
- Commercial/Residential builders license Massachusetts
- Industrial wiring and control's
- Topographical and Blueprint reading
- Storm water and storm drainage system evaluation, installation, repair and restoration.
- Erosion control evaluation and restoration
- Lake aquatic maintenance
- Commercial welding
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