Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Back of House Cook
Chick-fil-A
08.2022 - 07.2023
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared food items such as meats, poultry and fish for frying purposes.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Prep Cook
Rockefeller's Grille
12.2020 - 12.2022
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Restaurant Host
Rockefeller's Grille
10.2018 - 12.2022
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Montour
McKees Rocks, PA
06-2022
Skills
Building Customer Trust and Loyalty
Issue and Complaint Resolution
Calm and Professional Under Pressure
Understanding Customer Needs
Hard Working
Quick Learner
Timeline
Warehouse Worker
Grand Slam Trucking
04.2024 - 11.2024
Back of House Cook
Chick-fil-A
08.2022 - 07.2023
Prep Cook
Rockefeller's Grille
12.2020 - 12.2022
Restaurant Host
Rockefeller's Grille
10.2018 - 12.2022
High School Diploma -
Montour
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