PAUL BURTON
HOWELL,MI
Summary
Dynamic automotive professional with over 45 years of experience in diagnostic testing and repair. Proven ability to lead teams, mentor junior technicians, and enhance customer service, resulting in improved shop efficiency and client satisfaction. Results-oriented auto repair shop owner with extensive skills in diagnostic testing and automotive repair. Expertise in training technicians and managing daily operations has consistently led to enhanced service quality and operational efficiency, making a significant impact in customer satisfaction.
Overview
53
53
years of professional experience
1
1
Certification
Work History
Auto Repair Shop Owner/Mechanic
P And B Automotive
HOWELL, MI
09.2007 - Current
- Managed daily operations of auto repair shop, enhancing customer service, driving sales, and overseeing financial management.
- Oversaw maintenance and repair tasks on various vehicle models.
- Diagnosed mechanical problems using diagnostic equipment such as scan tools, pressure gauges and other testing devices.
- Utilized diagnostic tools to identify and troubleshoot engine problems.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Trained and mentored junior technicians, fostering skill development and adherence to industry best practices.
- Scheduled appointments and coordinated service for customers.
- Facilitated sale of Prostreet Auto, addressing customer inquiries and completing necessary paperwork. and moved shop home
Automotive Technician /Shop Owner/Auto parts owner
Prostreet Automotive
HOWELL, MI
08.2001 - 06.2007
- Performed custom work on hot rods.
- Ran chassis dyno to improve horsepower
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Repaired and replaced faulty components, including brakes, engines, and transmissions.
- Diagnosed drivability concerns in gasoline-powered cars and trucks using scan tools.
- Performed drive ability tests on vehicles after repairs were completed.
- Managed inventory of parts and tools, ensuring timely availability for repairs.
- Updated service records accurately to maintain compliance with dealership standards.
- Led team of 11 employees across two locations, coordinating operations and workflow.
- Managed inventory levels for diverse auto parts and accessories.
- Resolved customer inquiries regarding auto parts and services promptly.
- Implemented systems for tracking sales and inventory data effectively.
Automotive Technician /Mechanic Shop Foreman
McDonald Ford
Northville, Michigan
11.1996 - 08.2001
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Utilized scan tools for precise diagnosis of drivability concerns in gasoline-powered cars and trucks.
- Collaborated with team members to efficiently troubleshoot and resolve complex automotive issues.
- Attended technical training courses to enhance skills and stay updated on automotive technologies.
- Monitored shop equipment to maintain safe working condition.
Automotive Technician /Mechanic Shop Foreman
Hilltop Ford
HOWELL, MI
09.1993 - 11.1996
- Diagnosed vehicle issues using advanced computer diagnostic tools.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Performed drive ability tests on vehicles after repairs were completed.
- Trained junior technicians on proper repair techniques and safety protocols.
- Collaborated with team members to troubleshoot complex automotive problems effectively.
- Collaborated with service writers to understand customer concerns effectively.
Automotive Technician
Underwood Chevrolet Buick
Brighton, Michigan
04.1975 - 09.1993
- Trained junior technicians on repair techniques and safety protocols, enhancing team skillset and compliance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Collaborated with service writers to clarify customer concerns, improving communication and service accuracy.
- Diagnosed vehicle issues using advanced computer diagnostic tools, ensuring timely and effective repairs.
Automotive Mechanic
Bullard Pontiac
Brighton, Michigan
07.1973 - 04.1975
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on various vehicle makes and models.
- Repaired or replaced faulty components to ensure optimal vehicle performance.
- Collaborated with team members to resolve complex mechanical problems efficiently.
- Maintained a clean and organized workspace in compliance with safety standards.
- Communicated service recommendations clearly to customers for informed decisions.
Education
High School Diploma -
South Lyon
South Lyon, MI05-1973
Skills
- Diagnostic testing
- Computer diagnostics
- Automotive diagnostics
- Automotive repair
- Electrical specialist
- Problem solving
- Diagnostic software
- A/C troubleshooting
- Parts ordering
- Repair estimation
- Ignition system repair
- Emission control systems
- Problem diagnosis
- Diagnostic
Certification
Michigan Master Mechanic - issued 1973
Timeline
Auto Repair Shop Owner/Mechanic
P And B Automotive
09.2007 - Current
Automotive Technician /Shop Owner/Auto parts owner
Prostreet Automotive
08.2001 - 06.2007
Automotive Technician /Mechanic Shop Foreman
McDonald Ford
11.1996 - 08.2001
Automotive Technician /Mechanic Shop Foreman
Hilltop Ford
09.1993 - 11.1996
Automotive Technician
Underwood Chevrolet Buick
04.1975 - 09.1993
Automotive Mechanic
Bullard Pontiac
07.1973 - 04.1975
High School Diploma -
South Lyon