Paul Butterfield

• Met project deadlines without sacrificing build quality or workplace safety.
• Identified plans and resources required to meet project goals and objectives.
• Provided detailed project status updates to stakeholders and executive management.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Sourced, vetted and managed vendors needed to accomplish project goals.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Served customers with knowledgeable, friendly support at every stage of the project.
• Recorded accurate and efficient records in a customer database.
• Collaborated with CPMs to provide customer feedback and recommend operational changes to meet client needs.
• Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
• Managed up to 50 projects at a time with internal teams to facilitate prompt delivery of client deliverables.

• Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
• Provided input on contractual agreements for products and services to develop options and maximize profit margins.
• Promoted company products and services by attending trade shows and industry conferences.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

• Define and develop a positive sales team culture
• Train on and execute outbound prospecting strategies pre-call planning, opportunity qualification and objection handling, call structure and control, and time and territory management
• Manage processes and reports for tracking call activity, email activity, service levels, communication quality, and other key metrics
• Lead by example playing a hands-on role demonstrating SDR best practices
• Provide feedback and recommendations on marketing efforts and campaigns
• Partner with Marketing and Content teams to create scripts, sales plays, training, and email content to ensure high quality / efficient communications
• Built and managed an accurate sales pipeline to maintain a high volume of activity, including social selling, emails, and outbound calls.

Shoring Consultant that is dedicated to underground trench safety equipment rental and supply needs.

• Increase sales and branch revenue by establishing new rental and sales accounts through cold calling and personal visits to potential customer sites.
• Offering a full range of products and services to new and current customers, including other specialty product lines and the sale or rental of equipment.
• Establishing new rental and sales accounts by providing exceptional customer service to call-in and walk-in customers.
• Processing rental quotations, reservations, contracts, and invoices in compliance with company policies.

Motivated Business Development Manager adept at business prospect research, product promotion, and account expansion in the software and equipment leasing industries. Demonstrates a passion for building a great rapport with vendors and clients which led to long-lasting partnerships.

• Created reports and presentations detailing business development activities.
• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
• Devised SWOT analysis to create and execute business plans supporting the achievement of established quotas.