Summary
Overview
Work History
Education
Skills
Tel
Languages
Certification
References
Timeline
OfficeManager
Paul Byrne

Paul Byrne

Houston,TX

Summary

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about stocking and rotation procedures. Comfortable lifting 75+ pounds. Responsible stock and order management professional, attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Dispatch Assistant

Welltec Inc.
Houston, TX
11.2022 - 09.2023
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Investigated and resolved customer and vendor issues to retain business.
  • Analyzed order history reports to determine best shipping methods for cost savings purposes.
  • Maintained accurate records of dispatched items and associated information.
  • Performed quality assurance checks on products before releasing them from warehouse storage facilities.
  • Received or prepared work orders.
  • Scheduled loads according to priority and available equipment.
  • Processed data entry into a computer system to update inventory levels as well as customer orders.
  • Investigated customer complaints related to delays in deliveries or discrepancies in orders received.

Shipping and Receiving Clerk/Warehouse Clerk/Material Handler

Gilmore Valve
Houston, TX
10.2020 - 08.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department. Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers. Operated equipment such as forklifts to move outgoing shipments to loading area. Inspected merchandise and sent damaged pieces for repair before shipment. Reviewed order data to verify transactions and shipping dates. Orchestrated routing by producing accurate shipping documentation and package labels. Conducted counts and audits of inventories to identify and resolve discrepancies in records. Organized storage areas to optimize materials movements and minimize labor hours. Maintained accurate computer records of materials weights, bill amounts and identified variances. Communicated with vendor representatives to resolve damaged shipments and item shortages. Packed, secured, labeled and applied postage to materials to prepare items for shipment. Moved shipment materials to and from designated areas using lift and hand trucks. Utilized forklift or pallet truck to load, unload, transport and store goods

Customer Service Manager/Shipping and Receiving Ma

Polydyn Performance Coatings
Houston, TX
05.2016 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Responded to customer requests for products, services and company information. Recommended products to customers, thoroughly explaining details. Cultivated customer loyalty, promoted repeat business and improved sales. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Calculated correct order totals, updated accounts and maintained detailed records for inventory management. Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives. Promised best prices for Ceramic Coating customer services and maintained accuracy when determining quotes.

Inventory Clerk I

Weatherford
06.2014 - 10.2014
  • Picked and pulled product for use in the repair shop
  • Received new product in to refill depleted items
  • Performed daily cycle counts on inventory and entered them into company software
  • Printed and Used barcodes to mark and aid in inventory clean-up
  • Used RF scan guns to keep track of new inventory
  • Used SAP and JDE inventory management software to keep track of current warehouse inventory.

Inventory/Shipping & Receiving

Ameri-Tech Staffing
03.2014 - 06.2014
  • Worked for Rush Bus Center on the north side of Houston
  • Performed daily cycle counts to prepare warehouse for national inventory
  • Picked and pulled product to be shipped to customer and other branches
  • Boxed and shipped products using UPS software
  • Maintained warehouse inventory using SAP software
  • Placed orders and received products to replenish inventory weekly.

Inventory Control Specialist/Shipping & Receiving

Flow-Tek, Inc.
12.2012 - 01.2014
  • Worked in warehouse receiving product, picked and pulled product for delivery
  • Used UPS software to ship product, and in house software to track inventory
  • Ran cycle count reports every day, located and counted parts to update data in the system after approval of count, using RF scan gun
  • Assisted with shipping and receiving when needed, cleaned and rearranged warehouse area.

Warehouse Supervisor/Shipping & Receiving Manager

Alpha Laser Recharge
03.2012 - 09.2012
  • Worked in warehouse receiving product inventory, and set up products to be delivered
  • Used UPS software to ship products
  • Picked and pulled product for delivery and arranged pick-ups
  • Cleaned and rearranged warehouse area for storage of toner cartridges.

Data Control Associate

SafeSite Inc.
04.2011 - 02.2012
  • Worked in the vault maintaining different companies electronic data
  • Scheduled data tapes and containers for pick-up and delivery
  • Performed quality control tasks on scheduled deliveries and pick-ups.

Warehouse/Shipping & Receiving Temp

L. K. Jordan & Associates
10.2010 - 02.2011
  • Worked various jobs at a few companies such as Goodman A/C & Heating and Goode Co
  • BBQ
  • Performed daily tasks as assigned by supervisor such as shipping & receiving, warehouse clean-up, and data entry
  • Performed quality control tasks on products under review.

Document Control/Shipping & Receiving

Pitney Bowes Management Services
09.2009 - 08.2010
  • Pulled and received documents for review by legal, imaging, and other departments of Anadarko Petroleum
  • Entered in data for Geo-Monitoring Services on specific documents that was needed for the document clean-up project
  • Used computer programs such as MS Excel, Word, and Outlook for different applications.

Delivery & Service Technician

A. S. A. P Medical Equipment & Supplies
05.2007 - 04.2009
  • Assisted with Troubleshooting, Repair, Cleaning & Disinfecting of mobility products
  • Conducted service activities that included deliveries/pick-ups and service calls for patients in homes, hospitals, and long-term care facilities
  • Picked-up and delivered personal mobility equipment & medical supplies ( i
  • E
  • Adult diapers, walkers, canes, and manual/electric wheelchairs).

Administrative Temp

Murray Resources
10.2006 - 04.2007
  • Worked for companies such as Technip, Choice Energy, Transocean Engineering, and Enterprise
  • Performed data entry and document control and document clean-up duties
  • Used programs such as MS Excel, Word, Outlook, and some Quickbooks.

Order Picker/Sales Clerk

Pool Water Products
06.2005 - 07.2005
  • Assisted in the over the counter and phone sales of pool cleaning products
  • Pulled orders for deliveries and walk-in customers
  • Entered information into spreadsheets using MS Excel.

Education

Associates Of Applied Sciences - Multimedia And Web-design

The Art Institute Of Houston
05.2002

Skills

  • Proficient in MS Office and Outlook
  • Knowledgeable in SAP and JDE inventory softwares
  • Proficient in UPS and other shipping company softwares
  • Knowledgeable in driving a sit down and stand up forklift
  • Schedule Management
  • Data Entry
  • Work Order Management
  • Delivery Procedures
  • Material Handling
  • Loading and Unloading
  • Warehouse Operations
  • Inventory Tracking
  • Shipping and Receiving
  • Cycle Counting
  • Quality Control
  • Heavy Lifting
  • Safety Training
  • Microsoft Excel
  • Basic Mathematics
  • Picking and Packing
  • Problem-Solving
  • Warehouse Auditing
  • Stock Control
  • Inventory Management
  • Able to Lift and Carry 75 Lbs
  • Warehouse Safety
  • Receiving and Processing Shipments
  • Microsoft Outlook
  • Stacking and Staging
  • Cycle Counts
  • Barcode Scanning
  • Pallet Jacks
  • Order Picking
  • Material Safety Data Sheets
  • Attention to Detail
  • Packaging and Labeling
  • Material Loading and Unloading
  • Forklift Operation
  • Materials Handling and Transport
  • Cleaning and Organizing
  • Forklift Operations
  • Deadline Adherence
  • Punctual and Dependable

Tel

(832) 978-5176

Languages

English Professional working proficiency

Certification

  • Forklift operators license

References

References available upon request.

Timeline

Dispatch Assistant

Welltec Inc.
11.2022 - 09.2023

Shipping and Receiving Clerk/Warehouse Clerk/Material Handler

Gilmore Valve
10.2020 - 08.2022

Customer Service Manager/Shipping and Receiving Ma

Polydyn Performance Coatings
05.2016 - 03.2020

Inventory Clerk I

Weatherford
06.2014 - 10.2014

Inventory/Shipping & Receiving

Ameri-Tech Staffing
03.2014 - 06.2014

Inventory Control Specialist/Shipping & Receiving

Flow-Tek, Inc.
12.2012 - 01.2014

Warehouse Supervisor/Shipping & Receiving Manager

Alpha Laser Recharge
03.2012 - 09.2012

Data Control Associate

SafeSite Inc.
04.2011 - 02.2012

Warehouse/Shipping & Receiving Temp

L. K. Jordan & Associates
10.2010 - 02.2011

Document Control/Shipping & Receiving

Pitney Bowes Management Services
09.2009 - 08.2010

Delivery & Service Technician

A. S. A. P Medical Equipment & Supplies
05.2007 - 04.2009

Administrative Temp

Murray Resources
10.2006 - 04.2007

Order Picker/Sales Clerk

Pool Water Products
06.2005 - 07.2005

Associates Of Applied Sciences - Multimedia And Web-design

The Art Institute Of Houston

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