Proven track record in enhancing customer satisfaction and streamlining operations at Sodexo/SPaulding Hospital Cape Cod, demonstrating exceptional food safety knowledge and interpersonal skills. Increased efficiency by cross-training and implementing strict sanitation standards, contributing to a positive dining experience. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
33
33
years of professional experience
Work History
Food Service Worker/Dietary Aide
Sodexo /SPaulding Hospital Cape Cod
09.2017 - 08.2024
Made food according to standard recipes with requested changes for customer satisfaction.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Developed and maintained positive relationships with customers to enhance service.
Portioned and wrapped food to place directly on plates for service to patrons.
Monitored food quality and freshness throughout day.
Adjusted food preparation methods in accordance with customer requests.
Cleaned and organized kitchen, dining and service areas.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Verified prepared food met standards for quality and quantity before serving to customers.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Demonstrated knowledge of menu items and corresponding ingredients.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Served meals to residents in accordance with established schedules and dietary procedures.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Followed all food safety regulations while preparing meals for patients.
Kept all kitchen areas clean, tidy and free of hazards.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Discarded outdated food products and maintained waste disposal procedures.
Greeted customers and answered inquiries regarding menu items and specials.
Dietary Aide /food Service Worker
Cape Heritage, Nursing and Rehabilitation Center
09.2013 - 04.2020
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Followed all food safety regulations while preparing meals for patients.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Kept all kitchen areas clean, tidy and free of hazards.
Discarded outdated food products and maintained waste disposal procedures.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Cleaned and organized kitchen, dining and service areas.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Learned other teammates' work tasks to train as backup.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Housekeeper
Healthcare Services at Cape Heritage Nursing Home
02.2013 - 09.2013
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Adhered to professional house cleaning checklist.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Disposed of trash and recyclables each day to avoid waste buildup.
Dusted picture frames and wall hangings with cloth.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Verified cleanliness and organization of storage areas and carts.
Polished fixtures to achieve professional shine and appearance.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Returned emptied garbage receptacles to proper locations.
Hang, cleaned and rehung draperies to maintain freshness.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Restocked cleaning storage cabinets, carts and baskets for easy use.