Paul Calabrese
Palm Beach Gardens,FL
Summary
Dedicated professional with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in communication and correspondence management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
West End Grill and Pub
01.2021 - 07.2021
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Cultivated warm relationships with regular customers.
- Surpassed performance goals by approaching interactions with resourcefulness, organization, and customer-centric solutions.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Handled special requests from guests to build positive relationships by meeting customer needs.
Customer Service Representative
The Sailor’s Return
04.2015 - 12.2020
- Responded proactively and positively to rapid change.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Responded to customer requests for products, services, and company information.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
Customer Service Representative
Pietro’s on the River
10.2008 - 02.2015
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Responded to customer requests for products, services, and company information.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Skills
- Document preparation
- Executive support
- Meeting planning
- Calendar management
- Travel coordination
- Chauffeuring
- Household oversight
Certification
- Licensed Facial Specialist - 2025
- GED - 1999
Timeline
Assistant Manager
West End Grill and Pub
01.2021 - 07.2021
Customer Service Representative
The Sailor’s Return
04.2015 - 12.2020
Customer Service Representative
Pietro’s on the River
10.2008 - 02.2015
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