Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paul Calhoun

Huber Heights,OH

Summary

Dynamic tattoo artist and business owner with a proven track record at Royal Prevail Tattoo, excelling in customer relations and strategic planning. Successfully increased client retention through exceptional service and relationship building, while managing operations and mentoring a high-performing team. Skilled in business development and marketing, driving brand awareness and revenue growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner /Tattoo Artist

Royal Prevail Tattoo
08.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.

Licensed Tattoo Artist

Distinction Tattoo
08.2015 - 08.2018
  • Participated in local tattoo conventions, representing the studio while networking with fellow professionals in the industry.
  • Consistently met or exceeded sales targets by upselling additional services like touch-ups or add-on designs when appropriate opportunities arose during consultations.
  • Supported studio management with administrative tasks including bookkeeping, inventory management, and scheduling appointments when necessary.
  • Streamlined appointment scheduling process for improved efficiency, resulting in increased bookings and overall revenue growth.
  • Enhanced client satisfaction by delivering high-quality tattoo art and custom designs tailored to individual preferences.
  • Provided consultations for clients seeking cover-up tattoos, offering creative solutions and expert advice on the best course of action to achieve desired results.
  • Performed routine maintenance tasks such as cleaning equipment, organizing workstations, and maintaining proper sanitation practices.
  • Continuously expanded knowledge of current tattoo trends and techniques through ongoing professional development courses and workshops.
  • Received numerous positive reviews from satisfied clients for exceptional artistic ability, professionalism, and customer-focused approach.

Manager

Lowes Home Improvment
01.2005 - 02.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Infantry Squad Leader

US Marines Corps
01.2001 - 06.2001
  • Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
  • Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
  • Improved squad performance by implementing rigorous training and evaluation methods.
  • Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
  • Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
  • Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
  • Developed cohesion among team members through regular team-building exercises and open communication.
  • Supervised and led squad of 36 soldiers, setting high standard of efficiency, loyalty, and integrity.
  • Ensured mission success with thorough planning, preparation, and execution of tactical operations.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Fostered a positive learning environment within the squad, encouraging professional development through continued education opportunities.
  • Enhanced overall unit readiness by conducting individual skill assessments and providing targeted coaching.
  • Supervised engine crew and reviewed completed work for accuracy, safety, and quality.
  • Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
  • Collaborated with other squad leaders to develop cohesive strategies for joint missions and training exercises.
  • Provided comprehensive after-action reviews following each operation, identifying areas for improvement and refining tactics as necessary.

Education

High School Diploma -

Milton Union
West Milton, OH
05-1998

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Client service
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Consulting
  • Employee development
  • Product branding

Certification

CPR

FIRST AID

BLOOD BORN

Languages

English
Native or Bilingual

Timeline

Owner /Tattoo Artist

Royal Prevail Tattoo
08.2018 - Current

Licensed Tattoo Artist

Distinction Tattoo
08.2015 - 08.2018

Manager

Lowes Home Improvment
01.2005 - 02.2015

Infantry Squad Leader

US Marines Corps
01.2001 - 06.2001

High School Diploma -

Milton Union

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Paul Calhoun