Paul Carter
Louisville,KY
Summary
Line Supervisor with 5 years of experience in warehouse industry. Manages team of 10 employees. Develops and mentors employees to maintain high retention rate and outstanding skill levels. Closely follows procedures and best practices to maximize efficiency and meet aggressive production goals. Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding difficulty targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities. Experienced production leader knowledgeable about safe practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Highly skilled head supervisor with 5 years of experience supervising, scheduling and directing employees. Resourceful specialist knowledgeable in production of waste in other harmfull materiel. Track record of boosting efficiency, day and day out. Focused on monitoring safety in busy and potentially hazardous environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality controll position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Juvenile Counselor
Montgomery Detention Center
06.2015 - 09.2020
- Established trust-building relationships with clients through empathetic listening, open communication, and genuine concern for their wellbeing.
- Developed treatment plans to help clients build self-confidence and resilience.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Adapted counseling techniques to best suit individual needs of each client.
- Supported educational goals by developing individualized learning plans in collaboration with school staff.
- Provided education on mental health topics and resources to clients.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Conducted risk assessments to determine appropriate levels of supervision based on individual needs and potential safety concerns within the facility or community settings.
- Established and maintained relationships with youth, families and community partners.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
- Supervised meetings with family members to help create support system for clients.
- Participated in ongoing professional development opportunities to stay current on best practices for juvenile counseling services.
- Assisted in the development and implementation of policies, procedures, and programs to improve overall facility operations and effectiveness.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Listened to clients' concerns and provided encouragement and support.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Educated clients on dangers of substance abuse and prevention techniques.
- Participated in community outreach initiatives to raise awareness about juvenile crime prevention strategies and available resources for at-risk youth.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Assisted in the rehabilitation of juvenile offenders by facilitating group therapy sessions and teaching life skills.
Security Officer
Top Flight Security
04.2006 - 05.2015
- Completed full building and grounds patrols to spot and investigate concerns.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Issued access cards to authorized personnel to monitor access points.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Reported suspicious activities and persons to law enforcement.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Conducted regular patrols of key areas to spot and control security concerns.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Paratransit Driver
Senior Care Companions
02.2005 - 03.2006
- Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Upheld exceptional punctuality to ensure minimal wait times for passengers and adherence to daily schedules.
- Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
- Communicated with passengers regarding estimated time of arrival.
- Played a key role in identifying areas of improvement within the paratransit program by providing input during regular evaluations and team meetings.
- Adhered to tight schedule and met departure and arrival deadlines.
- Delivered passengers to destinations safely and on time.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Helped passengers with luggage, collected fares and politely answered questions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Followed applicable traffic regulations and traffic laws.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Maintained clean and neat shuttle for passenger comfort.
- Pointed out landmarks and other points of interest to passengers.
- Transported hazardous materials and oversized shipments without incident.
- Followed company policies and procedures and maintained compliance with standards.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
- Took customers to appointments and built positive relationships with healthcare staff.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Operated with safety and skill to avoid accidents and delays.
- Drove VIPs to corporate events and meetings.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Transported customers to and from [Location].
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
Line Supervisor
Green Chef Hello Fresh
01.2000 - 02.2005
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
- Oversaw loading and unloading of packages in warehouse.
- Promoted a positive work culture by addressing employee concerns promptly, fairly, and consistently.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Cultivated professional working relationships with peers and supervisors.
- Demonstrated a commitment to employee satisfaction by recognizing individual achievements, celebrating team successes, and promoting professional growth opportunities.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Implemented policies and standard operating procedures for continuous improvement.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Kept accurate and detailed records of personnel progress and productivity.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Supervised ongoing daily production phases.
Sanitation Technician
Green Chef Hello Fresh
01.2000 - 02.2005
- Conducted regular inspections of equipment and facilities, identifying potential issues and taking corrective action as needed.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Supervised supplies in inventory and submitted reorder requests.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Optimized chemical usage by accurately diluting products according to manufacturer''s specifications, minimizing waste while ensuring effective results.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Attended to building parking lots and grounds each day to keep outside areas clean and neat.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.
- Maintained strict adherence to safety guidelines, promoting a safe working environment for all employees.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Disassembled production lines fully to avoid equipment breakdown.
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.1994
Skills
- SCADA Software
- Equipment monitoring
- Customer Service
- P&L Management
- Materials Handling
- Equipment Maintenance
- Raw materials
- Equipment Operation
- Process Improvement
- Priority management
- Production Error Correction
- Work Planning and Prioritization
- Work Area Inspection
- Assembly and production
- Incidents management
- Cost Control
- Employee Training
- Assigning Work
- Computer Skills
- Problem-Solving
- Waste Reduction
- Conflict Resolution
- Staff Development
- Records administration
- Inventory Coordination
- Task Delegation
- Worker Training
- Performance monitoring
- Production Scheduling
Timeline
Juvenile Counselor
Montgomery Detention Center
06.2015 - 09.2020
Security Officer
Top Flight Security
04.2006 - 05.2015
Paratransit Driver
Senior Care Companions
02.2005 - 03.2006
Line Supervisor
Green Chef Hello Fresh
01.2000 - 02.2005
Sanitation Technician
Green Chef Hello Fresh
01.2000 - 02.2005
High School Diploma -
West Philadelphia High School
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