Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Castellanos

Tucson,AZ

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Language.

Overview

4
4
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Labor Worker

Everardo Castellanos
Tucson , AZ
10.2021 - 07.2023
  • Measured dimensions of finished pieces for conformance to specifications.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Performed general housekeeping and cleaning tasks.
  • Helped in development of new procedures and processes to improve work performance.
  • Worked fast to complete tasks and meet daily deadlines.
  • Operated equipment and machinery safely to prevent accidents.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Completed tear-down of existing structures to prepare for new construction.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Mixed and poured concrete for variety of projects.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Used variety of hand and power tools to complete tasks.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Insurance Agent

State Farm
Tucson, AZ
06.2021 - 09.2021
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Obtained underwriting approval by completing application for coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Utilized CRM software to manage client relationships.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Created detailed reports for management to track performance and sales.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Developed and implemented marketing strategies to boost sales and increase customer base.
  • Negotiated contracts and terms of sale with potential customers.
  • Calculated premiums and established payment methods for sales.
  • Conducted annual reviews of existing policies to update information.
  • Finalized sales and collected necessary deposits.
  • Collected premiums on or before effective date of coverage.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.

Warehouse Associate

Amazon
Tucson, AZ
08.2020 - 05.2021
  • Worked safely around moving machinery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Crew Trainer

McDonald’s
Tucson, AZ
07.2019 - 07.2020
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Produced training materials and gathered resources to equip crew members with learning opportunities.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.

Education

Automated Industrial Technologies

Pima Community College
Tucson, AZ
08.2022 - 05.2023

Skills

Repair and maintenance

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Timeline

Automated Industrial Technologies

Pima Community College
08.2022 - 05.2023

Labor Worker

Everardo Castellanos
10.2021 - 07.2023

Insurance Agent

State Farm
06.2021 - 09.2021

Warehouse Associate

Amazon
08.2020 - 05.2021

Crew Trainer

McDonald’s
07.2019 - 07.2020

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Paul Castellanos