Proven leader with a track record of operational excellence and business development at Inversiones Grupo Maya. Skilled in Operations Management and Team Leadership, I've driven financial stability, fostered customer loyalty, and mentored high-performing teams. Achieved significant revenue growth through innovative strategies, demonstrating exceptional customer relationship management and performance improvement. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.