Paul Cathro Goodnight
Palm Beach Gardens,FL
Summary
Proven Retail Leader with over 34 years of extensive knowledge in retail operations. Expertise in all areas of retail operations and financial leadership, merchandising and category management. Passion for the creation of strategic and effective programs contributing to higher organizational sales and profits while heightening customer awareness and market share.
Recognized as an effective and motivational team player with a consistent track record of motivating employees and increasing sales and profits.
Overview
35
35
years of professional experience
Work History
Store Director
The Market Place LLC
07.2022 - 12.2022
- Devised processes to boost long-term business success and increase profit levels.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Boosted revenue by 23% by developing and deploying strategies to effectively improve operations and in stock position.
- Responsible for direct global sourcing and procurement supplying multiple club stores with critical merchandise both core and seasonal.
Store Director
Food Lion Delhaize Group
10.2012 - 08.2022
- Store Manager of the Year for the region and division. Runner up for Store Manager of the Year for the entire company.
- Mentored all external Store Managers and facilitated their Store Manager training program throughout the region.
- Ran the first "Plus" Food Lion location while working directly with food safety, local health department, category and all Perishable and Grocery VPs in the creation of new programs that are now in over 800 stores and growing.
- Personally trained, developed and promoted 5 Store Managers.
- Selected to do Merchant Mindset videos for entire company via company intranet highlighting company merchandising standards and pricing image
- Worked with all departments heads to ensure and maintain appropriate functioning of entire store operations.
- Prepare weekly sales/labor projections, execute plan, and consistently achieve budgeted payroll percent.
- Oversee department managers to ensure they are held accountable for conditions of their department.
- Hire, develop and supervise Department Managers and staff.
- Account for Department Manager's weekly schedule to be at or below budgeted payroll percent for store.
- Manage store financials and full comprehension of the Profit and loss (P&L) Statement.
- Analyze company financial statements and use them in daily operations of business.
- Maintain store sanitation and cleanliness in accordance with local laws and best standard practices.
- Maintain a safe work environment for employees, vendors and customers.
- Monitor cash management for store including approving all store expenses before they occur.
- Initiate weekly communications with retail support departments to ensure exchange of business information such as vendor/ or product issues.
- Ensure monthly inventory counts and all deadlines are achieved, and store is "inventory ready".
- Monitor and address customer issues, personnel situations, rewards and recognition, and policy violations.
- Coordinate all store events including executing weekly sales merchandising plans, monthly inventories and all marketing programs/ promotions.
- Oversee merchandising, loss prevention, and store appearance/ conditions.
- Anticipate highs and lows in business and react accordingly to solve problems and/ or adjust allocated labor.
- Sustain a high level of product knowledge and product preparation.
- Walk departments and store regularly to ensure an organized, sanitary and overall clean and inviting appearance at all times.
Store Manager/ Perishable Trainer/Supervisor, Region Operations
Wild Oats Market
01.2005 - 10.2012
- Managed throughout the mergers and buyouts between Wild Oats/ Whole Foods/ Smart and Final/ Henry's /Sunflower and Sprouts.
- Strategic planning and execution for creating and implementing a new company training programs for Perishable Managers
- Assisted in implementation of many programs, systems and processes company wide including the new perishable merchandising programs and operational programs that resulted in increased sales and profits.
- Develop and direct Store Managers/locations to help identify and solve daily operational opportunities and all related store aspects including execution of merchandising, marketing initiatives, inventory, financials, cost control, employee development and all system related processes and functionality of the store.
- Accountable for total store operations and financials.
Store Director/ Executive Leadership Management
Price Chopper Golub
06.2003 - 10.2005
- Recruited into the ELM Program (Executive Retail Management Program) by Operations VP and President of the company.
- Involved in many knowledge audits with the corporate Training Departments where the outcome was often new and improved operational programs that increased productivity, customer service and increased sales and ROI.
- Reported yearly volume exceeding $50 million. Accountable for total operations and financials.
- Assisted in enhancing Loss Prevention Audits to include hands on and knowledge of the accounting that occurs in the inventory process to identify product is accounted for and there, as well as invoicing, and all accounting log books were up dated and accounted for.
- Opened the first Price Chopper in the state of Connecticut.
Store Director/ District Manager/Merger Operations
Albertsons
01.1994 - 06.2003
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Responsible for 12 American stores during merger including converting to Albertson's systems, merchandising, financial reporting and mentoring of store managers.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Store Manager/ Perishable Specialist/ Buyer/Advertising Sales Representative
Super Kmart Center
01.1991 - 01.1994
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Helped customers in determining design and layout of sold and spec ads.
- Worked directly with national account vendors including Fresh Express, Anheuser Bush, Hunt -Wesson, Procter and Gamble, Kellogg's and Flemming Foods.
- Extensive Hispanic product knowledge.
- Planogram and set creation total store categories.
- Sourcing of local products and vendors.
- Relocation/ divert buying throughout AZ, and CA.
- Total Store operations.
Grocery Manager
HEB Grocery Store
01.1988 - 01.1990
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
Education
Associate of Science - Accounting And Business Management
Houston Community College
Houston, TXAbertson's Career Advancement Program (CAP)
Cornell Retail Collage
Remote Learning And Certifications Grocery Retail Management
HEB Retail Collage
Alvin, TX1989
Skills
- Business Leadership
- Problem Anticipation and Resolution
- Omni Channel
- Maximizing Profitability
- Product Merchandising
- Budgeting and Cost Control
- Process Improvement
- Financial Operations Management
Affiliations
- American Cancer Society, MD Anderson Houston, Tx.
- Shriners Children's Hospital, Greenville, NC.
- Food Bank of Central & Eastern NC.
Timeline
Store Director
The Market Place LLC
07.2022 - 12.2022
Store Director
Food Lion Delhaize Group
10.2012 - 08.2022
Store Manager/ Perishable Trainer/Supervisor, Region Operations
Wild Oats Market
01.2005 - 10.2012
Store Director/ Executive Leadership Management
Price Chopper Golub
06.2003 - 10.2005
Store Director/ District Manager/Merger Operations
Albertsons
01.1994 - 06.2003
Store Manager/ Perishable Specialist/ Buyer/Advertising Sales Representative
Super Kmart Center
01.1991 - 01.1994
Grocery Manager
HEB Grocery Store
01.1988 - 01.1990
Associate of Science - Accounting And Business Management
Houston Community College
Abertson's Career Advancement Program (CAP)
Cornell Retail Collage
Grocery Retail Management
HEB Retail Collage
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