Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAUL CHILDS

Consultant
Marietta,GA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

42
42
years of professional experience

Work History

Dispatcher

Fedex
10.1987 - 11.2019
  • On Road manager for 100 drivers
  • Schedule Coordination
  • Employee training
  • Dispatching procedures
  • Customer Relations
  • Problem resolution
  • Relationship development
  • Increased area coverage through effective scheduling and detailed location monitoring
  • Evaluated and adjusted daily routes based on daily needs, available workers, traffic hazards and weather conditions
  • Maintained updated and detailed records of calls in physical and electronic database
  • Responded to over 200 daily calls from Managers, Sales and customer service agents daily
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards
  • Directed investigations to verify and resolve customer or shipper complaints
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Maintained excellent attendance record, consistently arriving to work on time.

Mail Room Office Manager

CRCA
01.1982 - 09.1987
  • Weighed letters and packages and calculated costs based on classification, weight and destination
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction
  • Received and routed business correspondence to correct departments and staff members
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

Cryptocurrency Financial Consultant

Atlanta Info Systems
Atlanta, GA
01.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Educated clients on proper use of products and systems.
  • Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.

Education

Bachelor Of Science - Applied Behavior Science

National Louis University
Chicago, IL

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures

Timeline

Cryptocurrency Financial Consultant

Atlanta Info Systems
01.2021 - Current

Dispatcher

Fedex
10.1987 - 11.2019

Mail Room Office Manager

CRCA
01.1982 - 09.1987

Bachelor Of Science - Applied Behavior Science

National Louis University

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