Quality-minded Community Manager eager to support the business goals of my employer while building and maintaining client relationships.
Overview
11
11
years of professional experience
Work History
Community Manger
Thoroughbred Management
02.2024 - 10.2025
Developed community engagement programs to enhance resident satisfaction and participation.
Managed conflict resolution strategies to address resident concerns effectively and promptly.
Coordinated maintenance requests and vendor services to ensure property upkeep and compliance.
Implemented communication channels for residents, fostering transparency and timely information sharing.
Led community events that promoted neighborly interactions and strengthened local relationships.
Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Produced reports about community activities to keep owners, directors and property managers informed.
Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
Community Association Manager
Community Association Management Company - CAMCO
05.2023 - 02.2024
Manage portfolio consisting of Master Plan Single Family homes, Condominiums/Townhomes, and a Business Park.
Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
Enhanced communication between homeowners and board members through regular meetings and detailed reports.
Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
Streamlined administrative processes, increasing efficiency in day-to-day operations within the communities managed.
Organized successful community events to foster a sense of unity among residents within various neighborhoods managed.
Community Association Manager
Level Community Management
11.2022 - 04.2023
Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
Assisted boards in updating governing documents to reflect current industry standards and legal requirements.
Evaluated and recommended improvements to community amenities, enhancing overall resident satisfaction and property values.
Sales
Park Pro Playgrounds
05.2022 - 10.2022
Responsible for developing leads and maintaining business relationships with Community Managers
Organized sales area and work station to showcase products and boost sales.
Developed sales pipeline and forecast revenue by following sales process and managing opportunities.
Community Association Manager
Terra West Management Services
08.2020 - 04.2022
Managed portfolio of Business Parks and Single Family homes.
Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
Enhanced communication between homeowners and board members through regular meetings and detailed reports.
Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
Community Association Manager
Nicklin Community Management
02.2018 - 08.2020
Managed portfolio of 12 communities that included townhomes, condos, and single family residences.
Processed violations, collections, and prepared Budgets
Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.