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Small Business Owner
Elkhorn Saloon LLC
07.2012 - 03.2020
Rosemary Kittle
Red Rock
Timeline
Owner/Operator Manager
West Side Pub & Grill
12.2000 - 07.2009
Administrative Assistant
Sacramento Kings :LLC
10.1981 - 05.1991
Some College (No Degree) - Business Administration
Sierra College
Summary
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Skills
- Working hands-on with all employees to give customers the best service and satisfaction possible
- Planning and execution
- Business Marketing
- Cost control and analysis
Work History
Small Business Owner
Elkhorn Saloon LLC
West Sacramento, US
07.2012 - 03.2020
- Owner/ Operator, ordering product
- Payroll, Banking, Monthly and Yearly taxes.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Negotiated prices and services with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Overseeing all tasks by employees
- Managed daily operations of approx. 30 employees for a successful small business, ensuring efficient processes and quality services.
Owner/Operator Manager
West Side Pub & Grill
West Sacramento, US
12.2000 - 07.2009
- Sales and Payroll Taxes
- Managed day-to-day business operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Overseeing inventory management, reducing waste, and maintaining adequate stock levels to meet demand.
Administrative Assistant
Sacramento Kings :LLC
Sacramento, US
10.1981 - 05.1991
- Administrative Assistant to the Arena Development Dept, later hired in Food & Beverage Dept to the VP of the dept, all assists of scheduling, overseeing event staff during pre-games duties and event duties
- In charge of staff meetings and office duties
- Managed 30 incoming calls, and handled outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Some College (No Degree) - Business Administration
Sierra College
Rocklin, CAAccomplishments
- Supervised team of 30 staff members.
- Collaborated with team of 15 in the development of Event Calender
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% through effectively helping with inventory.
Overview
38
38
years of professional experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Location Preference
RemoteImportant To Me
Team Building / Company Retreats4-day work weekQuote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Software
Languages
English
Professional Working
Interests
Gardening Reading
Personal Information
Authorized To Work: US
Assessments
- Supervisory Skills: Motivating & Assessing Employees, Completed, 12/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions
- Call center customer service, Familiar, 12/01/20, Applying customer service skills in a call center setting.
- Sales skills, Familiar, 12/01/20, Influencing and negotiating with customers
- Management & leadership skills: Planning & execution, Familiar, 12/01/20, Planning and managing resources to accomplish organizational goals
- Active listening, Familiar, 12/01/20, Actively listening and appropriately responding in conversations
- Management & leadership skills: Impact & influence, Familiar, 12/01/20, Choosing the most effective strategy to inspire and influence others to meet business objectives
Personal Information
Authorized To Work: US