
Dynamic Senior Solutions Architect with Spirent Federal, skilled in technical customer training and effective communication of complex information. Proven track record in developing training materials and supporting customer requirements, enhancing user experience in GNSS technologies. Passionate about delivering innovative solutions and fostering strong client relationships.
As a Solutions Architect, I support the Sales Team on the technical side - technical questions, demos, and customer training. This involves travel to customer facilities across the USA, to Israel, and to the parent company's facility in the UK.
In addition to my principal pre-sales role, I also support the post-sales Customer Support team, again answering technical questions, and occasionally visiting customer facilities where only direct "eyes-on" investigation could help.
I have also been assisting the Marketing team with reviewing and creating material for the company website, as well as training materials for customer training.
From time to time, I have contributed to the Business Development side, attending calls and visiting customer facilities to answer the technical questions.
As an Applications Engineer, I supported the Sales Team by visiting customers throughout Europe, although my last year with the team brought me to the USA extensively. This support was dominated by technical demonstrations of hardware and software, and by answering technical questions. A fair amount of customer training was also involved, mostly at the customer's facility. Preparation of training materials was also my responsibility.
In addition to the pre-sales role, I spent a fair portion of my time answering technical questions for the Customer Support team. Some of these questions required me to go down to the lab and perform lengthy, in-depth investigations to devise a response.
I joined the GPS Simulator division at Spirent to develop GPS simulation software. I was involved in a number of tasks:
(1) Translating existing modules from Fortran into C++.
(2) Creating calibration routines, which automated the calibration process. Identification of the connected hardware and its configuration were critical functions prior to the actual calibration.
(3) Integrating external signal generators into the composite simulation in order that external jamming effects could be introduced into the simulation.
(4) Creation of software tools to assist the production test team
Worked on a variety of hardware and software projects in a variety of roles, including:
Specification development for a classified wireless project.
Specification and ICD development for a GPS receiver, including some classified elements.
Software/Hardware integration of the GPS receiver development including integration into military aircraft
Training military personnel in GPS principles and the use of our GPS receiver.
Test and integration of an in-house classified integrated circuit product for use in military programs. Development of bespoke software for this IC.
Specify and develop GNSS simulation software for the UK Civil Aviation Authority.
Perform consultancy for the UK CAA on Differential GPS helicopter approaches to offshore oil platforms.
Sandwich student placement (internship) at Her Majesty's Propellant, Explosives, and Rocket Motor Establishment, Westcott Laboratories, in the UK. I was a software developer in a classified lab within the instrumentation section. The role involved developing real-time software that consumed high-speed sensor inputs from live rocket motor test firings and performed analysis immediately after the firing was completed.
Technical customer training
Training material development
Effective communication of technical information
Customer Requirements extraction and capture
GNSS Receiver Test and Test Plan development
Position Navigation and Timing in Contested Environments
Ballroom Dancer of 9 years