Skilled telecommunications line installer and repairer with solid background in maintaining and repairing various types of voice and data transmission equipment. Possess strong problem-solving abilities, adept at quickly diagnosing issues within complex systems to ensure minimal downtime. Demonstrated capability in managing multiple projects simultaneously, ensuring efficient completion of tasks while maintaining high safety standards. Improved network reliability and customer satisfaction through prompt and thorough service interventions.
Overview
20
20
years of professional experience
Work History
Fiber Optic Technician
Lamberts Cable Splicing
Plant City, Florida
08.2024 - 11.2024
Installed, set up and repaired devices and system components.
Maintained records of splice closures, termination boxes, patch panels.
Resolved customer complaints quickly and efficiently while maintaining excellent customer service skills.
Worked with fusion dplice machines, power meters, OTDR's, & several different splice enclosures.
Senior Fiber Optic Technician
Lightspeed Construction Group
Clearwater, Florida
02.2018 - 05.2024
Completed line work at heights using bucket trucks and underground using access points.
Used tools, equipment, and instruments safely to avoid mishaps.
Terminated and spliced single-mode and ribbon fibers using fusion splicing machines, clever, & testing equipment.
Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
Tested new equipment to verify compatibility with existing systems.
Handled multiple simultaneous deployment projects against strict deadlines.
Maintained records of splice closures, termination boxes, patch panels.
Coordinated with other departments when necessary to ensure successful completion of projects.
Communicated with customers to access work areas and explain work.
Conducted tests on fiber optic cables and corrected faults.
Reviewed line drawings to locate and splice buried fiber optic cables.
Identified potential safety hazards associated with fiber optic installations.
Performed troubleshooting and repair of fiber optic networks including OTDR testing.
Conducted optical loss measurements on each splice or connector to ensure performance requirements were met.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Fiber Optic Splicer
Curtis Howland Company
Chicago, Illinois
05.2005 - 11.2017
Completed line work at heights using bucket trucks and underground using access points.
Used tools, equipment, and instruments safely to avoid mishaps.
Terminated and spliced single-mode and multi-mode fibers using fusion splicing techniques.
Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
Tested new equipment to verify compatibility with existing systems.
Installed, tested and maintained fiber optic cables in both aerial and underground environments.
Resolved customer complaints quickly and efficiently while maintaining excellent customer service skills.
Worked with truck-mounted reels to complete large installation projects.
Communicated with customers to access work areas and explain work.
Conducted tests on fiber optic cables and corrected faults.
Performed splicing, bonding, grounding and terminations of cables.
Attended manufacturer trainings sessions in order to stay up-to-date on the latest technology advancements in the field.
Identified potential safety hazards associated with fiber optic installations.
Performed troubleshooting and repair of fiber optic networks including OTDR testing.
Constructed cases to surround and protect splices.
Pulled lines to proper tension for safety and durability of installation work.
Laid out cabling plans and ran through buildings to desired locations.
Conducted optical loss measurements on each splice or connector to ensure performance requirements were met.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Operated equipment and machinery according to safety guidelines.
Maintained updated knowledge through continuing education and advanced training.
Recognized by management for providing exceptional customer service.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.