Summary
Overview
Work History
Education
Skills
Photography
Skills
Timeline
Generic

Paul Danehower

Portland

Summary

Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Diligent Custodian with strong history in maintaining cleanliness and order in various facilities. Successfully ensured safe and sanitary environments, contributing to overall operational efficiency. Demonstrated effective use of cleaning techniques and interpersonal skills to foster positive relationships with colleagues and supervisors.

Overview

22
22
years of professional experience

Work History

Custondian

Portland Housing Authority
07.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Inventory Specialist

Factset Research Systems Inc
12.2019 - 11.2021
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Recorded adjustments, pallet audits and tracked discrepancies.

Desktop Engineer

Factset Research Systems Inc
07.2006 - 11.2019
  • Configured VoIP phones according to company standards.
  • Set up and updated equipment for customer use in line with company standards and procedures.
  • Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
  • Inspected ticket resolution performance, identifying areas of possible improvement and directing identified weaknesses.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Configured and installed computer systems for other sub-organizations.
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Performed encryption, firewalls and patch management to implement and maintain system security.
  • Leveraged ticket tracking system to prioritize, track and document problem resolutions and notify customers of issue status.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed malware, ransomware and other threats from laptops and desktop systems.

Desktop Support Technician

IBM, Global Business Services
10.2003 - 06.2006
  • Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and company policies.
  • Enhanced helpdesk ticketing system, resulting in reduction in support call turnaround time.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Learned and implemented new software testing procedures.
  • Obtained and evaluated information about new systems, peripherals and software technology.

Education

Certificate - Network Engineering

The Chubb Institute

Skills

  • Inventory Optimization
  • Inventory Coordination
  • Serials Management
  • Shipping and Receiving
  • Audit Counts
  • Order Management
  • Asset Protection Expertise
  • Audit Processes

Photography

35 years of armature photography endeavors including darkroom work, weddings, photo competitions and general photography.

Skills

  • Basic Repairs
  • Requisition Orders
  • Work Order Following
  • Order Checking

Timeline

Custondian

Portland Housing Authority
07.2023 - Current

Inventory Specialist

Factset Research Systems Inc
12.2019 - 11.2021

Desktop Engineer

Factset Research Systems Inc
07.2006 - 11.2019

Desktop Support Technician

IBM, Global Business Services
10.2003 - 06.2006

Certificate - Network Engineering

The Chubb Institute

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Paul Danehower