Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marsha Davy

Port Saint Lucie,FL

Summary

Seeking Customer Service Rep role with 8 years of experience in customer-facing positions. Skilled in transaction handling, service order writing, and training new employees. Excelled in greeting customers, processing payments, and recommending products at Walmart and AREAS USA.

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs—track record of accuracy in cash handling and fostering positive customer interactions.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

A professional banking specialist prepared for this role with a strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within a team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.

Overview

9
years of professional experience

Work History

TD Bank

Bank Teller 2
02.2022 - Current

Job overview

  • Provide comprehensive assistance to clientele, addressing banking inquiries and processing transactions such as deposits and withdrawals efficiently.
  • Execute check issuance and manage night deposit records, ensuring accuracy and security in all financial activities.
  • Deliver quality service via phone and in-person communications, enhancing customer satisfaction and support.

Walmart

Sales Associate, and Cashier
12.2017 - Current

Job overview

  • Process service orders and recommend appropriate additional vehicle services to enhance customer satisfaction and vehicle performance.
  • Ensure product availability by efficiently restocking shelves and maintaining store presentation standards.
  • Provide seamless checkout experiences, reinforcing customer loyalty through proficient handling of transactions.

AREAS USA

Guest Service Trainer
02.2016 - 12.2017

Job overview

  • Developed and maintained comprehensive training materials, ensuring all staff members were equipped with the necessary knowledge to meet service standards.
  • Delivered consistent, high-quality training to both new hires and existing employees to foster a knowledgeable and customer-focused team.
  • Provided exceptional customer service by proficiently processing transactions and engaging with guests to enhance their experience.

Education

University of Phoenix-Online Campus
Phoenix, AZ

Bachelor's degree from Accounting
04.2022

University of Phoenix-Online Campus
Phoenix, AZ

Associate in Business from Business
01.2021

GED.com
Port Saint Lucie, FL

High school diploma from General Education Development
06.2018

Skills

  • Microsoft Office (10 Years)
  • Customer Service Skills (10 Years)
  • Cash Handling
  • Data Entry
  • Team Player
  • Fast Learner
  • Filing
  • Guest Services
  • Retail Sales
  • Computer Skills
  • Telephone

Timeline

Bank Teller 2

TD Bank
02.2022 - Current

Sales Associate, and Cashier

Walmart
12.2017 - Current

Guest Service Trainer

AREAS USA
02.2016 - 12.2017

University of Phoenix-Online Campus

Associate in Business from Business

GED.com

High school diploma from General Education Development

University of Phoenix-Online Campus

Bachelor's degree from Accounting
Marsha Davy