Paul DiFabio

• Directed daily collision repair operations across All Collision Services departments.
• Coordinated production flow with estimators, technicians, and office staff.
• Reviewed repair orders, estimates, and insurance paperwork for accuracy.

Managed parts ordering and sorting process for efficient operations.

• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Directed daily collision repair operations across All Collision Services departments.
• Coordinated production flow with estimators, technicians, and office staff.
• Managed customer communication throughout vehicle drop-off and pickup process.
• Reviewed repair orders, estimates, and insurance paperwork for accuracy.
• Resolved escalated service issues with clients, insurers, and vendors.
• Monitored parts ordering, vendor coordination, and shop supply inventory.
• Created schedules and monitored payroll to remain within budget.
• Tracked monthly sales to generate reports for business development planning.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.