Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paul DiGaetano

Paul DiGaetano

Janitor of doctors office
Bellmawr,NJ

Summary

Driven and meticulous, I leveraged my expertise in sanitation and customer service at Dr. Stein's Office, enhancing client satisfaction through meticulous cleanliness and efficient problem-solving. My adeptness in cash management and inventory control significantly contributed to operational excellence, showcasing a blend of hard skill in sanitation and soft skill in customer relations.

Overview

33
33
years of professional experience

Work History

Cleaning Person

Dr. Stein‘s Office
10.2015 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Emptied trashcans and transported waste to collection areas.
  • Provided excellent communication with clients and supervisors, addressing concerns or special requests promptly and professionally.
  • Assisted in inventory management for supplies and equipment, ensuring adequate stock levels at all times without over-ordering items that could expire or become obsolete.
  • Maintained a clean and healthy environment for clients through consistent attention to detail in all cleaning tasks.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Supervised supplies in inventory and submitted reorder requests.

Cashier

Deli Delight
10.1991 - 12.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Upsold additional products and services to increase revenue.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Did Not Go To College

Skills

  • Window Cleaning
  • Safety awareness
  • Trash Disposal
  • Proper sanitation
  • Restroom maintenance
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Snow Removal
  • Trash Collection and Removal
  • Restroom Servicing
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Product Knowledge
  • Conflict Resolution
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balance
  • Payment Collections
  • Refund handling
  • Guest inquiries
  • ID Verification
  • Inventory Management
  • Currency counting
  • Inventory Control
  • Sales expertise
  • Daily Reporting
  • Drawer balancing
  • Returns processing
  • Purchase assistance
  • Order Verification
  • Promotions and Discounts Understanding
  • Reports and documents
  • Point of Sale proficiency
  • Records Maintenance
  • Identification checks
  • Loyalty Program Promotion
  • Staff Mentoring
  • Payment posting
  • Regulatory Compliance
  • Sales Techniques Mastery
  • Liquor regulations and compliance
  • Report Preparation
  • Expense Tracking
  • Liquor Law Compliance
  • Spirit, wine, and beer expertise
  • Problem-Solving
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Relationship Building
  • Adaptability and Flexibility
  • Basic Mathematics
  • Cash Register Operations
  • Team Leadership
  • Customer Transactions
  • Inventory Stocking
  • Work Task Prioritization
  • Analytical Thinking
  • Employee Training
  • Store merchandise stocking
  • Training and mentoring
  • Coin and Currency Counting
  • Interpersonal Communication
  • Service Minded
  • Product Scanning
  • Attention to Detail
  • Policies and Procedures
  • Retail Operations
  • Return and Exchange Processing

Timeline

Cleaning Person

Dr. Stein‘s Office
10.2015 - Current

Cashier

Deli Delight
10.1991 - 12.2001

Did Not Go To College

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Paul DiGaetanoJanitor of doctors office